Business Support Administrator - HMP Edinburgh Justice Office

The City of Edinburgh Council; Easter Howgate; Hybride; GBP 27 000 - 30 000; Temps partiel

Avantages offerts par ce poste

Cycle to Work

Car lease

Discounts on groceries

Local Government Pension Scheme

Work-life balance

27 days annual leave + 6 bank holidays

Maternity and adoption pay

Training and development opportunities

Counselling via EAP

Résumé du poste

The City of Edinburgh Council is seeking a proactive Business Support Administrator to help keep operations smooth at HMP Edinburgh Justice Office. The role offers a pro rata salary of £27,257–£29,850 for part-time hours (18 per week), with hybrid working and opportunities to develop administration, communication and customer-service skills in the public sector.

Ideal for school leavers, graduates or return-to-work candidates, the job supports growth and progression within the organisation.

Qualifications

• Clear communication skills for writing and verbal interactions.
• Strong organisational abilities to manage multiple tasks and deadlines.
• Ability to adapt to changing priorities while maintaining accuracy.
• Collaborative approach to work within teams and across departments.
• Discretion handling confidential information and data.
• Experience thriving in a busy, fast-paced office setting.

Responsabilités

• Provide general business and admin support to keep daily operations running smoothly.
• Managing and organising information including working with confidential data, documents, and records responsibly.
• Using Microsoft Office (Word, Excel, Outlook) for data entry, word processing and communication tasks.
• Work with HMP systems.
• Collaborating with internal team and external customers to provide helpful, professional service.
• Helping the team meet important deadlines through strong organisation and attention to detail.

Connaissances

Effective communication

Organised

Adaptable and flexible

Team player

Confidentiality

Working in fast-paced environment

Outils

Microsoft Office

Description du poste

Business Support Administrator
HMP Edinburgh Justice Office

Salary: £27,257- £29,850 (pro rata for part time)
Hours: 18 per week

We’relooking for a proactive and organised Business Support Administrator to join our team and play a key part in helping our services run smoothly.

Whetheryou’relooking to grow your existing skills or build your CV with valuable experience, this role offers a solid foundation in administration, communication, and customer service within a professional public sector setting.

It’sa great fit for people at various stages of their career- including school leavers, graduates, those returning to work or anyone looking for a meaningful and stable role where they can make a real contribution. Many of our team members have progressed into other roles within the organisation.

Whatyou’llbe doing

• Provide general business and admin support to keep daily operations running smoothly
• Managing and organising information including working with confidential data, documents, and records responsibly
• Using Microsoft Office (Word, Excel, Outlook) for data entry, word processing and communication tasks
• Work with HMP systems
• Collaborating with internal team and external customers to provide helpful, professional service
• Helping the team meet important deadlines through strong organisation and attention to detail

What skills you need

We’reproud to be an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people whodemonstratethese behaviours in everyday life and in their work.

We value skills developed through education, volunteering, caring responsibilities, and other life experiences – andwe’llsupport you to grow and build confidence in the role. That said, the following skills would be useful to bring with you, or be willing to develop:

• Effective communication: Ability to interact with people both in writing and verbally
• Tech- savvy: Comfortable with Microsoft Office and eager to learn new tools and digital skills
• Working in a fast-paced environment: Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day-to-day admin processes
• Organised: Able to manage multiple tasks and deadlines whilst managing high volumes of data and information andmaintainingattention to detail
• Customer focused: Professional, helpful approach to service delivery
• Adaptable and flexible: Ability to adjust and problem-solve as priorities shift
• Team player: Able to collaborate effectively with colleagues across the organisation
• Confidentiality: ability to follow policies and procedures on the safe handling of sensitive information and data
• Work within the Justice Office within HMP Edinburgh.

What we offer

• Salary Sacrifice Schemes including Cycle to Work and car lease
• Access to discounts and savings on groceries, activities, eating out and shopping
• Capital Credit Union
• Local Government Pension Scheme
• Work-life balance and flexibility
• 27 days of annual leave plus 6 bank holidays
• Maternity and adoption pay
• Training and development opportunities
• Access to health and wellbeing support including access to counselling through our Employee Assistance Program

Further info

• There are no line management responsibilities associated with this role
• The post will be based at Justice Office, c/o CRANE Services, 24-26 Broughton Place, Edinburgh. EH13RT, however, the role may require the successful candidate to work at any Council location.
• The working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays, the role is subject to flexible working arrangements and hybrid working.

Please Note – Legislation is in force that prevents any digital communication device or other electronic apparatus within any Scottish Prison service establishment.

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.

Find out more about our commitment to equalities https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4

As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.