Business Support Administrator - Bankhead Roads Depot

The City of Edinburgh Council; Easter Howgate; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Cycle to Work scheme

Car lease

Discounts for groceries, activities, E

Local Government Pension Scheme

Flexible working

Job summary

The City of Edinburgh Council is seeking a proactive Business Support Administrator for a fixed-term role at Bankhead Roads Depot. The position offers a solid foundation in administration, communication, and customer service within the public sector.

Roles welcome school leavers, graduates, those returning to work, and anyone seeking a stable role with opportunities to progress. Typical hours are 36 per week with hybrid working arrangements.

Qualifications

• Clear and effective written and verbal communication.
• Proficiency with Microsoft Office and willingness to learn new tools.
• Ability to manage own workload and priorities in a busy office.
• Attention to detail and accuracy when handling data and records.
• Professional, helpful approach to service delivery.
• Flexibility to adapt to changing priorities.
• Ability to work collaboratively across teams.
• Commitment to confidentiality and data protection.

Skills

Effective communication

Tech-savvy

Fast-paced environment

Organised

Customer focused

Adaptable

Team player

Confidentiality

Job description

Business Support Administrator - Fixed term until 31/08/2027
Bankhead Roads Depot

Salary : £27,257 - £29,850
Hours: 36 per week, 52 weeks

About the role

We’re looking for a proactive and organised Business Support Administrator to join our team and play a key part in helping our services run smoothly.

Whether you’re looking to grow your existing skills or build your CV with valuable experience, this role offers a solid foundation in administration, communication, and customer service within a professional public sector setting.

It’s a great fit for people at various stages of their career- including school leavers, graduates, those returning to work or anyone looking for a meaningful and stable role where they can make a real contribution. Many of our team members have progressed into other roles within the organisation.

What skills you need

We’re proud to be an organisation led by Our Behaviours of Respect, Integrity and Flexibility and we look for people who demonstrate these behaviours in everyday life and in their work.

We value skills developed through education, volunteering, caring responsibilities, and other life experiences – and we’ll support you to grow and build confidence in the role. That said, the following skills would be useful to bring with you, or be willing to develop:

• Effective communication: Ability to interact with people both in writing and verbally
• Tech- savvy: Comfortable with Microsoft Office and eager to learn new tools and digital skills
• Working in a fast-paced environment: Comfortable managing own workload, tasks, and priorities in a busy office setting, with a good understanding of day-to-day admin processes
• Organised: Able to manage multiple tasks and deadlines whilst managing high volumes of data and information and maintaining attention to detail
• Customer focused: Professional, helpful approach to service delivery
• Adaptable and flexible: Ability to adjust and problem-solve as priorities shift
• Team player: Able to collaborate effectively with colleagues across the organisation
• Confidentiality: ability to follow policies and procedures on the safe handling of sensitive information and data

What we offer

• Salary Sacrifice Schemes including Cycle to Work and car lease
• Access to discounts and savings on groceries, activities, eating out and shopping
• Capital Credit Union
• Local Government Pension Scheme
• Work-life balance and flexibility
• 27 days of annual leave plus 6 bank holidays
• Maternity and adoption pay
• Training and development opportunitiesAccess to health and wellbeing support including access to counselling through our Employee Assistance Program

Further info

• There are no line management responsibilities associated with this role
• These posts support the Neighbourhood Environmental Services division to provide services including refuse collection / disposal, street cleansing and parks and open space maintenance.
• The posts will be based at Bankhead Waste depot however, the role may require the successful candidate to work at any Council location.
• The working hours are Monday to Thursday 08:30 to 17:00 and 08:30 to 15:55 on Fridays, the role is subject to flexible working arrangements and hybrid working.

We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.

Find out more about our commitment to equalities

As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be anassessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.