Business Support Administrator

TipTopJob; Malton; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Private healthcare

Company pension

Free on-site parking

Free breakfast every morning

Fresh fruit provided daily

Flexible start and finish times

Friendly and supportive team

Career development opportunities

Job summary

Autohorn, based near York, is seeking a Business Support Administrator to be at the heart of the customer journey from first order to handover of the vehicle. You will coordinate lease administration, prepare documents and keep customers informed, ensuring a seamless experience within a busy commercial team.

The role requires strong organisational and communication skills, a proactive approach and the ability to thrive in a fast-paced environment.

Qualifications

• Previous administration or customer service experience.
• Excellent organisational skills and attention to detail.
• Strong communication skills, both written and verbal.
• The ability to prioritise a busy workload.
• Good Microsoft Office skills.
• A positive, proactive attitude.

Responsibilities

• Guide customers through the administration of their new lease or vehicle changeover.
• Prepare lease agreements, quotations and customer documentation.
• Liaise with customers, dealerships, finance providers and suppliers.
• Keep customers updated throughout their vehicle order journey.
• Check and process licences, insurance documents and agreements.
• Coordinate vehicle orders from quotation through to delivery.
• Maintain accurate records using our CRM system.
• Produce reports and provide administrative support across the commercial team.
• Help ensure every customer receives an exceptional experience from start to finish.

Skills

Admin experience

Organisational skills

Communication skills

Prioritisation

MS Office

Positive attitude

Job description

Clifton Moor, York

A GBP 29,848 per annum + up to A GBP 1,000 annual bonus

Monday to Friday, 37.5 hours per week

Flexible Working Hours

• 8.00am : 4.00pm
• 8.30am : 4.30pm
• 9.00am : 5.00pm

For over 30 years, Autohorn has been helping businesses and drivers across the UK with vehicle leasing, fleet management and mobility solutions. What started as a family business in York has grown into one of the UKs leading independent fleet providers, but weve never lost the friendly, supportive culture that made us successful.

As our business continues to grow, were looking for a Business Support Administrator to become an integral part of our commercial team.

This isnt just another administration role.

You will be at the centre of every customers journey, making sure everything runs seamlessly from their first order through to the day they collect their new vehicle. Your organisation, communication and attention to detail will help deliver the outstanding service that Autohorn is known for.

If you enjoy working with people, love being organised and thrive in a fast:paced environment where no two days are the same, wed love to hear from you.

Duties

Every Day Brings Something Different. You Will

• Guide customers through the administration of their new lease or vehicle changeover
• Prepare lease agreements, quotations and customer documentation
• Liaise with customers, dealerships, finance providers and suppliers
• Keep customers updated throughout their vehicle order journey
• Check and process licences, insurance documents and agreements
• Coordinate vehicle orders from quotation through to delivery
• Maintain accurate records using our CRM system
• Produce reports and provide administrative support across the commercial team
• Help ensure every customer receives an exceptional experience from start to finish

Skills And Experience

We are looking for someone who enjoys working as part of a team and takes pride in delivering a first:class service.

Youll Ideally Have

• Previous administration or customer service experience
• Excellent organisational skills and attention to detail
• Strong communication skills, both written and verbal
• The ability to prioritise a busy workload
• Good Microsoft Office skills
• A positive, proactive attitude

Experience within automotive, leasing or financial services would be an advantage, but its certainly not essential. Full training will be provided.

Why join us?

• Salary of A GBP 29,848
• Annual bonus of up to A GBP 1,000
• Private healthcare
• Company pension
• Free on:site parking
• Free breakfast every morning
• Fresh fruit provided daily
• Monday to Friday working : no weekends
• Flexible start and finish times
• Friendly and supportive team
• Genuine opportunities to develop your career within a growing business