Business Support Administrator

Solace Women's Aid; Greater London; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Flexible working

Learning and development

Generous holiday entitlement

Employer pension contribution

Family-friendly leave and enhanced pay

Inclusion Networks

Employee Assistance Programme

Benefits platform for staff discounts

Flow & Restore yoga classes

Meditation sessions

Cycle to Work Scheme

Job summary

Solace Women’s Aid is seeking a Business Support Administrator to join our Head Office in Camden. You will ensure a welcoming environment for staff, service users, volunteers and visitors, while supporting daily operations and safety at our Head Office.

You will work as part of the Business Support team, delivering cross-organisational services including insurance, utilities, IT, phones and Health & Safety reporting, with a focus on processing and systems improvements in support functions.

Qualifications

• Experience adopting processes and systems to embed best practice in support functions.
• Works well in diverse teams and is an active team player.

Responsibilities

• Create a welcoming working environment at our Head Office in Camden.
• Deliver cross-organisational services to support business operations (insurance, utilities, IT, phones, Health & Safety reporting).
• Provide on-site business support to staff, service users, volunteers and visitors.

Skills

Teamwork

Process improvement

Can-do attitude

Diversity awareness

Job description

Are you looking for a rewarding role within an intersectional feminist organisation? We have an incredible opportunity for a Business Support Administrator to join Solace Women’s Aid.

Solace exists to end the harm done through gender-based violence. We work to prevent violence and abuse and provide services to meet the individual needs of survivors, particularly women and children.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Role

As Business Support Administrator, you will be responsible for creating a welcoming working environment at our Head Office in Camden. This is also a space where our service users should feel safe and cared for, which is a key part in ensuring that our Head Office runs smoothly for our service users, staff teams, volunteers and visitors.

As part of the Business Support team, you will also deliver cross organisational services to support business operations, which includes insurance, utilities, IT, phones and Health & Safety reporting.

About You

You’re passionate about meeting the needs of our service users and you bring a positive can-do approach to your work. Your experience of adopting processes and systems to embed best practice in support functions will help you to excel in this role.

You work well in diverse teams, and as an active team player, you'rekeen to work with colleagues towards common objectives.

Additional Information

The postholder will provide on-site business support within our Head Office. Given the nature of this role, we are unable to offer hybrid working for this position.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Two paid wellbeing days
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits, and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.

We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work. If you require any support to apply for this role, please email us at [e-mail]

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies