Counsellor Required; London

WhereToTalk; Greater London; Hybrid; GBP 22,000 - 33,000; Part time

Benefits offered by this job

Focus on learning and development

Generous holiday entitlement

Employer pension contribution

Family-friendly leave and enhanced MPP

Inclusion Networks

Daily clinical debriefing

Employee Assistance Programme

Job summary

Solace Women’s Aid in London is seeking a part-time Counsellor to provide high-quality trauma counselling to survivors of sexual and domestic abuse aged 16+. You will deliver sessions online (MS Teams), by telephone, or in person, applying a person-centred approach within the gender-based violence sector.

The role requires knowledge of domestic abuse, strong organizational skills, and experience with Microsoft Office and online case management.

Qualifications

• Knowledge of domestic abuse and its impact on survivors.
• Experience delivering counselling online and by phone.
• Experience with MS Teams and online case management.
• Diploma level qualification with 250+ hours post-qualification experience.

Responsibilities

• Provide high-quality trauma counselling to survivors aged 16+.
• Deliver sessions weekly online, by telephone, or face-to-face across London.
• Apply a person-centred approach within the gender-based violence sector.

Skills

Trauma counselling

Organisational skills

Empathetic approach

MS Teams

Verbal and written communication

Education

Diploma level counselling

250 hours post-qualification experience

BACP accreditation or working towards

Tools

Microsoft Office

Online case management system

Job description

Contract – Part-time

Interview Date: TBC

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Counsellor at Solace Women’s Aid.

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Our counselling service provides trauma-informed, one-to-one counselling for survivors of violence against women and girls (VAWG), offering between 15–20 sessions of therapeutic support. We support survivors across London through community-based services, as well as refuge-based counselling for both children, young people, and adults. Our work is centred on providing safe, empowering, and compassionate support to individuals recovering from abuse and trauma.

About the Role

The ideal candidate will provide high-quality online or face-to-face trauma counselling to survivors of sexual and domestic abuse ages 16+ across London. The successful candidate will work from a person-centred approach with a thorough understanding of the issues prevalent in the gender-based violence sector and understanding of the root causes of gender-based violence. They will be able to provide weekly therapeutic sessions either online (using MS Teams), by telephone, or face-to-face.

About You

Successful applicants will have knowledge of domestic abuse and its impact on victim-survivors. You will have strong organisational and time management skills, alongside excellent collaborative working abilities. You will also be empathetic and able to work from a person-centred framework.

It is essential that you have experience using Microsoft Office packages, as well as the ability to use an online case management system. You will also have experience and confidence in delivering counselling online and over the phone, alongside excellent verbal and written communication skills.

You will be qualified to Diploma level and have a minimum of 250 hours’ post-qualification experience providing one-to-one counselling. Successful applicants will be BACP accredited (or equivalent) or working towards accreditation.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings