Business Services Co-ordinator

National Trust; Dorking; Híbrido; GBP 25.000 - 30.000; Tempo integral

Benefícios oferecidos por esta vaga

Substantial pension scheme

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Resumo da vaga

The National Trust is seeking a Business Services Co-ordinator (office based) for a fixed-term, full-time position based in Dorking. The role covers 37.5 hours per week with flexible working arrangements and a requirement to be office-based at Polesden Lacey.

You will support regional teams across London and the South East, with 40-60% of time onsite at National Trust locations and occasional travel to meetings and events.

Qualificações

• Experience in business support with facilities or office supervision.
• Excellent written and spoken communication.
• Able to work both in a team and on own initiative.
• Flexible and people-focused; comfortable multi-tasking.

Responsabilidades

• Provide high-quality regional business services support.
• Office management, stakeholder support, archiving and records management; data handling; SharePoint site editing; diary/calendar management.
• Champion best practices and challenge the status quo when improvements are possible.
• Build and maintain positive relationships with staff, regional specialists and external stakeholders.

Conhecimentos

Business support

Office supervision

Communication

Teamwork

Multi-tasking

Descrição da vaga

Fixed Term f/t (37.5 hrs pw to 16/07/27)

Dorking

2081.2 km from Alexandria

Ref: IRC181098

Business Services Co-ordinator 27,612 pa

NEW Posted 9th Nov

Ends: Nov 22nd

Summary

Are you an engaging individual who is known for their exceptional organisational skills, with a love for delivering first class support? We have just the role for you as a Business Services Co-ordinator.

You’ll work 37.5 hours per week. No weekend or Bank Holiday working is required.

Interview date:1st December 2026

Internally you’ll be known as a Business Services Co-ordinator (office based)

What it’s like to work here

Your contractual location will be Polesden Lacey and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview.

As part of this regional role, occasional travel across London and the South East will be required to attend meetings, training events and team activities.

What you’ll be doing

Our regional Business Services team are responsible for providing a high-quality support service to colleagues across London and South East. Working with minimal supervision, you’ll use your initiative to manage your own time and work packages.

Your responsibilities will include a variety of tasks including office management, stakeholder support, archiving and records management, data handling, Sharepoint site editing and diary and calendar management.

We’re a flexible team that support the needs of our organisation and region so it can be a very diverse role. No matter what you’re working on, you’ll champion best practice and confidently challenge the status quo when you think there’s a better way of doing something.

You’ll want to help others to the best of your ability and be comfortable working with a wide range of team members and different disciplines. You’ll use your role to build and maintain positive relationships with property staff, regional specialists and external stakeholders.

Who we’re looking for

We’d love to hear from you if you’re:

• experienced in giving business support, along with responsibility for facilities or office supervision
• good at communicating, both in writing and speaking
• able to work as part of a team, but also on your own initiative
• flexible and focused on people
• happy to multi-task and manage your own priorities and workload

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

National Trust place

Polesden Lacey - RO, Great Bookham, Dorking, RH5 6BD

Documents

Business Services Co-ordinator (Office Based) - B.pdf

Requirements

Compliance. Eligibility to Work in the UK

Additional information

Closing Date: 22nd November 2026

Equal Opportunities Statement

The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here .

Safeguarding Statement

The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.