Business Services Associate – 12 Month Fixed Term Contract

Circle Health Group; Cheadle; On-site; GBP 15,124 - 25,206; Full time

Benefits offered by this job

25 days holiday

Private healthcare

Family-friendly policies

Life insurance

Wellbeing resources

Training & development

Employee discounts

Job summary

Circle Health Group's Circle Business Services in Cheadle is hiring a Business Services Associate on a 12-month fixed term contract. The role covers supplier reconciliations, helpdesk support and accounts payable tasks across 37.5 hours per week.

You will manage supplier invoices, match and code them, generate reports, handle queries from suppliers and patients, and help maintain compliance and data integrity under company policies.

Qualifications

• GCSEs (or equivalent) in Maths and English at grade C/4 or above.
• Experience using financial systems and MS Excel (basic to intermediate level).
• Strong numeracy and literacy skills.

Responsibilities

• Process supplier invoices, credit notes and payment requests accurately and efficiently.
• Ensure invoices are matched, coded and authorised in line with group policy and internal controls.
• Deliver accurate transactional data to produce management information reports.
• Provide a helpful and professional service to suppliers and internal stakeholders, responding to queries promptly.
• Ensure compliance with statutory obligations, financial regulations, internal audit standards and company policies.
• Support continuous improvement initiatives to streamline Accounts Payable processes and enhance efficiency.
• Perform accurate record keeping and document management in line with data protection and audit requirements.
• Handling inbound calls from patients, taking their payments and resolving their queries as necessary.
• Actioning outbound calls or emails to patients when following up on their queries.
• Investigate complex accounts, analyse common trends and identify solutions to prevent reoccurrence.
• Relationship building with key internal and external stakeholders, including Insurance Companies and NHS Integrated Care Boards.

Skills

Customer service

Interpersonal skills

Numeracy

Literacy

Time management

Education

GCSEs Maths & English (C/4+)

Tools

MS Excel

Financial systems

Job description

Business Services Associate – 12 Month Fixed Term Contract

Business Services Associate - 12 Month Fixed Term Contract
Circle Business Services - Cheadle
37.5 Hours & Fixed Term
Salary: Up to £25,206.00 per year (depending on level of experience, training and qualification)

Circle Business Services is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Business Services Associate to join theSupplier Reconciliations and Helpdesk team.

This is a full time role for 37.5 hours a week. The role holder will be required tocover a flexible shift pattern.

Duties of this role include:

Process supplier invoices, credit notes and payment requests accurately and efficiently.

Ensure invoices are matched, coded and authorised in line with group policy and internal controls.

Deliver accurate transactional data to produce management information reports.

Provide a helpful and professional service to suppliers and internal stakeholders, responding to queries promptly.

Ensure compliance with statutory obligations, financial regulations, internal audit standards and company policies.

Support continuous improvement initiatives to streamline Accounts Payable processes and enhance efficiency.

Perform accurate record keeping and document management in line with data protection and audit requirements.

Handling inbound calls from patients, taking their payments and resolving their queries as necessary

Actioning outbound calls or emails to patients when following up on their queries

Investigate complex accounts, analyse common trends and identify solutions to prevent reoccurrence

Relationship building with key internal and external stakeholders, including Insurance Companies and NHS Integrated Care Boards

Ability to work across various areas of the Credit Control department

Applicants should meet the following criteria:

Strong customer service and interpersonal skills, with the ability to handle queries professionally.

Experience using financial systems and MS Excel (basic to intermediate level).

Strong technology skills to enter, report, store and manage data accurately.

Ability to manage workload effectively, meet deadlines and prioritise tasks.

Good numeracy and literacy skills.

GCSEs (or equivalent) in Maths and English at grade C/4 or above.

Understanding of invoice processing and accounts payable principles (desirable).

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

25 days holiday per year + bank holidays, increasing to 30 days with service

Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions

Friends & Family Hospital Discounts

Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay

Non-contributory life insurance

Staff engagement hub with access to discounts and extensive rewards and voluntary benefits

Access to resources, tools and services to support your wellbeing

Employee recognition programmes

Industry leading training and development opportunities

and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles...and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.