Accounts Payable & Supplier Helpdesk Associate (12-Month FTC)

Circle Health Group; Cheadle; On-site; GBP 22,685 - 27,726; Full time

Benefits offered by this job

25 days holiday + bank holidays (30+)

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies (maternity/p

Adoption pay

Non-contributory life insurance

Staff engagement hub with discounts

Wellbeing resources

Training and development opportunities

Job summary

Circle Health Group is seeking a Business Services Associate for Circle Business Services in Cheadle. This 12-month fixed term contract covers 37.5 hours weekly, with a flexible shift pattern. The role processes supplier invoices, manages payments and inquiries, and supports reporting and controls across the AP function.

You will engage with suppliers, NHS boards and insurers, ensuring accuracy, compliance, and timely responses while contributing to process improvements and data management.

Qualifications

• GCSEs Maths and English at grade C/4 or above.
• Experience with financial systems and Excel preferred.
• Strong numeracy and literacy.

Responsibilities

• Process supplier invoices, credit notes and payments accurately.
• Code and match invoices per policy.
• Deliver management information reports.
• Provide responsive service to suppliers and stakeholders.
• Ensure compliance with regulations and internal controls.
• Support continuous improvement of AP processes.
• Record keeping and document management.
• Handle inbound payments calls from patients.
• Make outbound follow-ups to patients.
• Investigate complex accounts and identify trends.
• Build relationships with insurers and NHS boards.
• Manage high volume queries.
• Collaborate across Credit Control.

Skills

Customer service

Interpersonal skills

Numeracy

Literacy

Workload management

Education

GCSEs Maths & English (C/4+)

Tools

MS Excel

Financial systems

Job description

Circle Health Group is seeking a Business Services Associate for Circle Business Services in Cheadle. This 12-month fixed term contract covers 37.5 hours weekly, with a flexible shift pattern. The role processes supplier invoices, manages payments and inquiries, and supports reporting and controls across the AP function.

You will engage with suppliers, NHS boards and insurers, ensuring accuracy, compliance, and timely responses while contributing to process improvements and data management.