Business Services Assistant

Michelmores; Exeter; On-site; GBP 21,000 - 28,000; Full time

Job summary

Michelmores LLP in Exeter is seeking a Business Services Assistant to join our Operational Services team. You will provide efficient and effective support across the firm, handling tasks from photocopying and mail to archive management and data entry.

The role emphasizes accuracy, organisation, and collaborative teamwork in a professional environment. You will work in a flexible, agile office setting with a strong client service focus, contributing to smooth operations and an open, supportive

Qualifications

• Experience in an administrative support role.
• Excellent telephone manner and communication skills.
• Competent with Microsoft Office and data management systems.
• Good educational attainment including GCSE Maths/English.

Responsibilities

• Carry out photocopying, printing and scanning.
• Prepare client correspondence for postage.
• Deliver internal and external mail as required.
• Record copy costs accurately.
• Maintain documents in the archive store and update computer systems.
• Enter files and deeds into the system and file physical documents.

Skills

Administrative support

Telephone etiquette

MS Office

Data management systems

Education

GCSE Maths & English

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Data management systems

Job description

Are you keen to find an exciting new role where you will be part of a dynamic, forward-thinking, agile team? If so, come and join us on the journey.

Why Michelmores?

Michelmores is the destination law firm for the ambitious, the imaginative and the distinctive. We help enterprises and individuals navigate change to find a positive future.

We are a flexible, friendly and inclusive organisation with as clear a focus on fresh thinking as we have on growth and success. We value and nurture our people’s potential and inspiration and give them a creative, open and collaborative environment in which to develop a career and succeed.

As our clients’ needs change and evolve, so do we. Our business services teams are continuously looking for ways to innovate and attract and retain the best clients and the brightest people. Central to our culture is our nurturing, friendly and flexible environment which genuinely allows our people to grow and flourish, both professionally and personally. We really care about what we stand for and want to move forward together.

What sort of work?

We have an opportunity for a Business Services Assistant to join our ambitious Business Services Team in our Exeter office.

In this role you will provide efficient and effective support to the firm.

This will include:

• Carrying out photocopying, printing and scanning.
• Organising the preparation of client correspondence for postage.
• Delivery of internal and external mail as required.
• Ensuring that the cost of copying is properly recorded.
• Responsible for all documents kept in the archive store and for maintaining and updating the various computer systems.
• Entering files and deeds onto the system and filing the physical file in the archive store.

Why this team?

Covering legal document production, facilities, reception, catering, post, archiving and office support, our Operational Services team keeps our offices running. The team plays a key role in delivering a first-class service to our clients when they visit our offices, maintains our shared working spaces and supports the lawyers in completing their day-to-day activities.

How do we work?

We take a flexible, agile approach to working patterns. As a team we agree together on the best working arrangements that will enable each of us to provide exceptional client service, to collaborate and connect with colleagues, and to achieve the right home/work balance.

Who are we looking for?

We are looking for somebody who will understand our values and thrive in our culture. The role will be based in our Exeter office and the ideal candidate will have:

• Previous experience in an administrative support role and working in an office environment.
• Excellent telephone manner.
• Competent with Microsoft products (Word, Excel, Outlook etc) and using data management systems.
• Experience of working under regulatory compliance and file maintenance procedures is desirable.
• Good level of basic education including Grade C or above in Maths and English at GCSE (or equivalent)

Other skills required include:

• Excellent communication skills (written and verbal) and ability to build rapport.
• Enthusiastic; friendly and a team player.
• Excellent attention to detail.
• Positive, and proactive approach to work.

Excellent organisational, prioritisation and coordination skills.

This is a great opportunity to join a Firm which believes potential, inspiration, and teamwork should be valued and nurtured.

We work hard to create and sustain an open and collaborative environment. We embrace change and constantly evolve to meet our people’s diverse needs, in the same way that we help our clients to navigate and stay ahead of developments, to move forward together.

Next Steps

To apply please click below or if you would like to talk to someone about the role, please call Sarah McLean in our Recruitment Team on 07754 555106.

Michelmores LLP is an Equal Opportunities Employer

We do not discriminate on grounds of race, gender, marital status, age, religion, colour, nationality, ethnic origin, disability or sexual orientation in the selection, recruitment and treatment of our staff.

View our Inclusion and Belonging pages for more information.

As part of our recruitment policy our candidates are subject to pre-employment screening checks. The Employee Screening Process includes DBS screening, adverse media checks, financial screening, and will also involve verification of employment history, your right to work in the UK and any relevant qualifications and memberships. If you would like further information around this, at this stage, please get in touch with our recruitment team ([e-mail])

*No agencies please – any agency assistance will be via invitation only. Please note any speculative candidates submitted via agencies without invitation will not be considered as represented by that agent.