Workforce Transformation Consultant - Operating Model & Organisation Design

Aviva; City Of London; Hybrid; GBP 77,000 - 94,000; Full time

Benefits offered by this job

Bonus 12% of annual salary

Generous pension scheme

29 days holiday

Private Medical Benefit

Matching Share Plan

Save As You Earn

Flexible benefits

Paid volunteering days

Wellbeing support

Job summary

Aviva in London, Bristol, York, Sheffield or Norwich invites a Workforce Transformation Consultant to lead integrated operating model, organisation design and strategic workforce planning engagements with senior leaders. You will diagnose challenges, shape future-state designs and provide evidence-based recommendations to guide strategic decisions in a GenAI-enabled future.

This is a high-visibility role shaping organisational effectiveness and long-term performance.

Qualifications

• Significant experience designing operating models and organisation design in large organisations.
• Strong analytical, modelling and strategic thinking skills.
• Able to translate analysis into actionable recommendations.
• Excellent communication and executive-level presentation abilities.
• Experience partnering with senior leaders on workforce and operating model decisions.

Responsibilities

• Diagnose challenges and develop future-state operating model and organisation designs.
• Lead Integrated operating model and strategic workforce planning engagements with senior leaders.
• Provide evidence-based recommendations to support strategic decision-making in a GenAI-enabled environment.

Skills

Operating model design

Organisation design

Strategic workforce planning

Management consulting

Stakeholder management

Job description

Job Title: Workforce Transformation Consultant - Operating Model & Organisation Design

Starting Salary: c. £85,000 Dependent on skills and experience

Location: London, Bristol, York, Sheffield or Norwich with 50% office attendance

This is a great job for someone who enjoys helping leaders solve complex business challenges and shape organisations for the future. This role would suit someone with experience in organisation design, operating model design, strategic workforce planning or management consulting who combines strong analytical thinking with excellent stakeholder management skills. It is a fantastic opportunity for someone who enjoys working directly with senior leaders, influencing strategic decisions and helping build future‑ready organisations in a rapidly evolving environment

A bit about the job:

The Workforce Transformation team plays an important role in helping Aviva translate strategy into practical organisation and workforce outcomes. In this role, you will lead integrated operating model, organisation design and strategic workforce planning engagements that support key business priorities. You will work closely with executive and senior leaders to diagnose challenges, develop future‑state designs and provide evidence‑based recommendations that support strategic decision‑making. A key focus will be helping the business prepare for a GenAI‑enabled future by redesigning work, identifying future skills requirements and determining the right balance between people and technology. This is a highly visible role where your work will directly influence organisational effectiveness, future capability and long‑term business performance.

Skills and experience we’re looking for:

• Significant experience in operating model design, organisation design and workforce planning within large and complex organisations.
• Strong strategic thinking, analytical and modelling skills, with the ability to translate complex analysis into actionable recommendations.
• Strong commercial awareness and the ability to articulate the financial implications of business decisions.
• Excellent communication, facilitation and storytelling skills, including experience preparing executive‑level presentations and decision papers.
• Experience partnering with senior leaders to develop, challenge and refine strategic workforce, organisation and operating model decisions.

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too.And one of the ways we live up to that promise is by investing in you.We have so much to offer when it comes to being an Aviva colleague.

• Starting salary c. £85,000 (depending on location, skills, experience, and qualifications)
• Bonus opportunity - 12% of annual salary, (actual amount depends on your performance and Aviva’s.)
• Generouspensionscheme e.g. if you put in 8%, Aviva adds 14%
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days
• Aviva-funded Private Medical Benefit to help you get expert support when you need it
• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
• Brilliantly supportive policies including parental and carer’s leave
• Flexible benefits to suit you, including sustainability options such as cycle to work
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others
• We take your wellbeing seriously with lots of support and tools

To find out more about working at Aviva take a look here

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.