Business Rates Team Leader

NPT Pass; Wales; On-site; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Guaranteed interview scheme for disabled candidates

Professional development opportunities

Support for employees at risk of redundancy

Job summary

An established industry player is seeking a proactive Business Rates Team Leader to manage a dedicated team. This role involves overseeing billing and recovery processes while ensuring compliance with legal requirements. You'll engage with customers to maximize revenue and represent the Council in court for liability orders. The position offers a chance to develop expertise in business rates administration and contribute significantly to community welfare. If you have a strong background in financial management and enjoy leading teams, this opportunity could be your next career step.

Qualifications

• Experience in business rates administration and legislation is essential.
• Strong financial and numeracy skills are required.

Responsibilities

• Assist in managing a team dealing with business rates accounts.
• Attend Magistrates Court for liability orders and recovery actions.
• Develop technical knowledge of Business Rates administration.

Skills

Business rates legislation

Financial skills

Numeracy skills

Microsoft Office proficiency

Education

5 GCSEs including Maths and English

IRRV qualification (or working towards)

Job description

As a Business Rates Team Leader, you’ll be assisting the Senior Rating Officer managing a small team dealing with Business Rates accounts and associated Business Improvement District (BID) Levy accounts. Ensuring the Council delivers an effective billing, collection, and recovery process. You'll take a customer-focused approach to maximizing revenue whilst making sure we meet our legal and statutory requirements.

You'll provide a professional and proactive service assisting in identifying and developing robust recovery action against businesses. This will require you to attend and represent the Council at Magistrates Court to obtain liability orders. This role can be challenging, as you'll be assisting in managing a team dealing with a range of queries relating to billing, collection, and recovery. However, you'll be playing a crucial role in supporting the Council in maximizing its resources to deliver the best possible outcomes for the business in our borough.

Main Duties

• To develop and maintain a high degree of technical knowledge of Business Rates administration and to be part of the Council's specialist team in this field.
• To assist the Senior Rating Officer in the day-to-day management of the Business Rates Team.
• To deputize for the Senior Rating Officer.
• To undertake general activities in relation to the administration and recovery of Business rates including:
• Processing amendments to accounts
• Issuing of bills, reminders, summons, and liability orders
• Interviewing rate payers
• Processing direct debits mandates, unpaid direct debits including liaison with bank/building societies
• Recommend write-offs
• To carry out site inspections and visits for various purposes as required.
• To attend the Magistrates Court in respect of Business Rates and BID related matters including the issuing of summonses and obtaining liability orders.
• Maintain work records and provide management with statistical information as and when required.
• To deal with bankruptcies, liquidations, and external Enforcement Agents.
• To liaise with other departments in relation to new and altered properties and to notify the Valuation Office of relevant matters.
• To assist the Principal Council Tax Officer as required.

Experience Required

You will have experience in/of:

• Business rates legislation and administration.
• Sound financial and numeracy skills.
• Excellent computer skills and be fully conversant with all Microsoft packages.

Ideally, you will have:

• A minimum of 5 GCSE’s or equivalent including Maths and English.
• Be IRRV qualified or working towards the qualification or prepared to study for the qualification.

If you think that you have the necessary experience and qualifications for this role, we would love to hear from you.

For an informal discussion, please contact Ann Hinder on:

Phone: [phone] or Email: [e-mail]

DBS Requirements

• This post is subject to a basic DBS disclosure.

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of vulnerable adults and expects all staff and volunteers to share this commitment.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language Requirements

Welsh Language skills are not required.

Additional Information

Applications may be submitted in Welsh; applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.

In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Applicants must meet the essential criteria for the post to qualify for this. If you are or going to be affected by the job losses at Tata Steel, then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.

At Team NPT, we all work together to serve the people, communities, and businesses of Neath Port Talbot. We are committed to providing training opportunities and the professional development of all our employees. We look forward to welcoming you to Team NPT.