Business Program Manager

Expedia, Inc.; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

Expedia Group is seeking a Project Manager to drive the successful delivery of strategic initiatives across the SPA organisation. You will plan, coordinate, and execute complex, cross-functional projects with Product, Technology, Commercial, Operations, and Finance teams to ensure on-time delivery within scope and budget.

You will build detailed plans, manage risks and dependencies, lead governance forums, and provide executive-ready updates.

Qualifications

• 5+ years of experience in project management, programme management, operations, or related roles.
• Proven track record delivering complex cross-functional projects in fast-paced environments.
• Strong planning, risk management, dependency management, and stakeholder coordination skills.
• Experience managing multiple concurrent projects with high quality delivery.
• Excellent organizational skills, attention to detail, and ability to structure large programmes.
• Strong communication and stakeholder management abilities to influence across teams and levels of seniority.
• Comfort navigating ambiguity and adapting plans as priorities evolve.
• Experience creating executive-ready updates, presentations, and status reporting.
• Highly organised, results-oriented, and accountable with a strong sense of ownership.
• Experience in technology, marketplace, or high-growth business environments preferred.
• Project Management certification (PMP, PRINCE2, Agile, Scrum) is advantageous but not required.

Responsibilities

• Lead end-to-end delivery of complex cross-functional projects with clear timelines, scope, and objectives.
• Develop and maintain detailed project plans, milestones, workstreams, dependencies, and resources.
• Identify and manage risks, issues, assumptions, and dependencies to minimise delivery challenges.
• Monitor progress and escalate blockers to ensure timely delivery.
• Drive accountability across teams to meet commitments and outcomes.

Skills

Project management

Stakeholder management

Risk management

Cross-functional collaboration

Communication skills

Planning & scheduling

Problem solving

Executive reporting

Ownership & accountability

Education

Project Management certification (PMP/PRINCE2/Agile/Scrum)

Job description

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Who we are

Strategic Partnerships & Affiliates (SPA) is a flourishing business with bold growth ambitions within Expedia Group’s B2B ecosystem. We sit at the intersection of B2B and B2C marketing, with a growing portfolio of products that help thousands of partners, brands, and individuals become successful in selling travel.

Our purpose is to profitably extend the reach of Expedia Group’s brands and engage travellers wherever they choose to discover and book travel, by enabling businesses and people to monetise their audiences through branded travel products.

The Project Manager will play a critical role in driving the successful delivery of key business initiatives across the SPA organisation. Working closely with cross-functional teams and business leaders, this individual will be responsible for planning, coordinating, and executing complex projects, ensuring they are delivered on time, within scope, and aligned to business objectives. The successful candidate will combine strong project management expertise, stakeholder engagement skills, and a structured approach to problem solving to drive delivery excellence and organisational alignment.

Key Responsibilities

Project Planning & Delivery

• Lead the end-to-end delivery of complex cross-functional projects, ensuring successful execution against agreed timelines, scope, and objectives.
• Develop and maintain detailed project plans, milestones, workstreams, dependencies, and resource requirements.
• Identify and proactively manage project risks, issues, assumptions, and dependencies to minimise delivery challenges.
• Monitor project progress and performance, ensuring timely escalation and resolution of blockers.
• Drive accountability across teams to ensure delivery commitments are met and project outcomes are achieved.

Stakeholder Coordination & Governance

• Coordinate cross-functional teams across Product & Technology, Commercial, Operations, Finance, Legal, and other stakeholder groups.
• Establish and manage project governance frameworks, reporting processes, and decision-making forums.
• Facilitate project meetings, steering committees, workshops, and working sessions to ensure alignment and momentum.
• Build strong relationships across the organisation, fostering collaboration and effective stakeholder engagement.
• Provide clear and concise project updates, risks, decisions, and recommendations to leadership teams.

Process Improvement & Operational Excellence

• Drive consistent project management methodologies, tools, and best practices across the SPA organisation.
• Identify opportunities to improve delivery processes, ways of working, and cross-functional collaboration.
• Support change management, communication, and adoption activities to ensure successful implementation of project outcomes.
• Track project benefits and outcomes, ensuring initiatives deliver the expected business value.

Experience & Qualifications

• 5+ years of experience in project management, programme management, operations, business transformation, or related roles.
• Proven track record of successfully delivering complex, cross-functional projects in a fast-paced environment.
• Strong project management capabilities, including planning, risk management, dependency management, and stakeholder coordination.
• Experience managing multiple concurrent projects and priorities while maintaining high quality delivery.
• Excellent organisational skills and attention to detail, with the ability to structure and drive complex programmes of work.
• Strong stakeholder management and communication skills, with the ability to influence and collaborate across teams and levels of seniority.
• Comfortable navigating ambiguity and adapting plans as business priorities evolve.
• Strong problem-solving skills and a proactive approach to identifying and resolving challenges.
• Experience developing executive-ready project updates, presentations, and status reporting.
• Highly organised, results-oriented, and accountable, with a strong sense of ownership.
• Experience in technology, marketplace, or high-growth business environments preferred.
• Project Management certification (e.g. PMP, PRINCE2, Agile, Scrum) is advantageous but not required.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.