Business Program Manager

11310 Expedia.com Ltd.; Greater London; Presencial; GBP 90.000 - 120.000; Jornada completa

Descripción de la vacante

Expedia Group is seeking a Project Planning & Delivery Lead to oversee end-to-end delivery of complex cross-functional projects across Product & Technology, Commercial, and Operations. You will build detailed plans, milestones, dependencies, and risk registers to ensure on-time delivery.

This role requires 5+ years of project or programme management in fast-paced environments, strong stakeholder management, and the ability to drive governance and process improvements that unlock business value.

Formación

• 5+ years of experience in project management, programme management, operations, business transformation, or related roles.
• Proven track record of delivering complex, cross-functional projects in fast-paced environments.
• Strong project management capabilities, including planning, risk management, dependency management, and stakeholder coordination.
• Experience managing multiple concurrent projects with high quality delivery.
• Excellent organisational skills and attention to detail, with the ability to drive complex programmes.
• Strong stakeholder management and communication skills across seniority levels.
• Experience developing executive-ready updates and status reports.
• PM certification (PMP, PRINCE2, Agile, Scrum) advantageous but not required.

Responsabilidades

• Lead end-to-end delivery of complex cross-functional projects with clear scope and timelines.
• Develop and maintain detailed project plans, milestones, workstreams, dependencies and resource needs.
• Identify risks, issues and dependencies and escalate blockers as needed.
• Facilitate governance, steering committees and leadership updates to ensure alignment.

Conocimientos

Project management

Cross-functional collaboration

Stakeholder communication

Planning & risk management

Leadership

Agile / Scrum

Educación

Project Management Certification (PMP/PRINCE2)

Descripción del empleo

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Who we are Strategic Partnerships & Affiliates (SPA) is a flourishing business with bold growth ambitions within Expedia Group’s B2B ecosystem. We sit at the intersection of B2B and B2C marketing, with a growing portfolio of products that help thousands of partners, brands, and individuals become successful in selling travel. Our purpose is to profitably extend the reach of Expedia Group’s brands and engage travellers wherever they choose to discover and book travel, by enabling businesses and people to monetise their audiences through branded travel products.

Key Responsibilities

Project Planning & Delivery Lead the end-to-end delivery of complex cross-functional projects, ensuring successful execution against agreed timelines, scope, and objectives. Develop and maintain detailed project plans, milestones, workstreams, dependencies, and resource requirements. Identify and proactively manage project risks, issues, assumptions, and dependencies to minimise delivery challenges. Monitor project progress and performance, ensuring timely escalation and resolution of blockers. Drive accountability across teams to ensure delivery commitments are met and project outcomes are achieved. Stakeholder Coordination & Governance Coordinate cross-functional teams across Product & Technology, Commercial, Operations, Finance, Legal, and other stakeholder groups. Establish and manage project governance frameworks, reporting processes, and decision-making forums. Facilitate project meetings, steering committees, workshops, and working sessions to ensure alignment and momentum. Build strong relationships across the organisation, fostering collaboration and effective stakeholder engagement. Provide clear and concise project updates, risks, decisions, and recommendations to leadership teams. Process Improvement & Operational Excellence Drive consistent project management methodologies, tools, and best practices across the SPA organisation. Identify opportunities to improve delivery processes, ways of working, and cross-functional collaboration. Support change management, communication, and adoption activities to ensure successful implementation of project outcomes. Track project benefits and outcomes, ensuring initiatives deliver the expected business value.

Experience & Qualifications

• 5+ years of experience in project management, programme management, operations, business transformation, or related roles.
• Proven track record of successfully delivering complex, cross-functional projects in a fast-paced environment.
• Strong project management capabilities, including planning, risk management, dependency management, and stakeholder coordination.
• Experience managing multiple concurrent projects and priorities while maintaining high quality delivery.
• Excellent organisational skills and attention to detail, with the ability to structure and drive complex programmes of work.
• Strong stakeholder management and communication skills, with the ability to influence and collaborate across teams and levels of seniority.
• Comfortable navigating ambiguity and adapting plans as business priorities evolve.
• Strong problem-solving skills and a proactive approach to identifying and resolving challenges.
• Experience developing executive-ready project updates, presentations, and status reporting.
• Highly organised, results-oriented, and accountable, with a strong sense of ownership.
• Experience in technology, marketplace, or high-growth business environments preferred.
• Project Management certification (e.g. PMP, PRINCE2, Agile, Scrum) is advantageous but not required.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings.

Across our brands and business, we help travelers explore the world with confidence and ease.

The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Expedia Group, Inc. (NASDAQ: EXPE) is the global travel marketplace with one purpose: to help travelers explore the world, one journey at a time.

Expedia Group™ connects travelers, partners, and advertisers through its trusted brands, leading technology, and rich first-party data, delivering predictive, personalized experiences that shape the future of travel.

Expedia Group’s ecosystem includes three flagship consumer brands – Expedia®, Hotels.com®, and Vrbo® – the largest B2B travel business, and a premier advertising network.

Guided by an experienced and passionate global team, Expedia Group helps millions of travelers in more than 70 countries explore the world with confidence and ease.

Our official careers website, where you can to find and apply for job openings, is here.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce.

All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.