Business Process Lead

Ipsen Biopharmaceuticals Inc.; Greater London; In loco; GBP 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

Ipsen Biopharm Ltd is seeking a Business Process Lead to manage end-to-end Clinical Development processes, ensuring quality, efficiency and optimized operations. The role drives process design, governance, KPI tracking and cross-functional alignment to support assets and R&D strategy.

The position focuses on defining process objectives, maintaining policies, monitoring performance, and driving continuous improvement across the Clinical Development paradigm.

Mansioni

• Strategy & Vision: define objectives and KPIs for Clinical Development, align with R&D strategy, and embed KPIs in processes.
• Governance & Compliance: develop policies and ensure adoption; implement corrective actions when needed.
• Performance Monitoring: track KPIs and report performance against target plans.
• Continuous Improvement: drive process optimisation and champion improvements across Clinical Development.
• Stakeholder Alignment: synchronize goals across Clinical Development and cross-functional teams.

Descrizione del lavoro

Business Process Lead

Company: Ipsen Biopharm Ltd

About Ipsen:

Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation. Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company's success. Join us on our journey towards sustainable growth, creating real impact on patients and society!

For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram .

Job Description:

POSITION

Business Process Lead

WHAT - Summary & Purpose of the Position

The Business Process Lead is a senior individual accountable for the end-to-end management of Clinical Development business processes. The role will be responsible to ensure that clinical development processes consistently deliver quality, efficiency, and optimize clinical operations outcomes.

WHAT - Main Responsibilities & Technical Competencies

• 1. Strategy & Vision Define Clinical Development Process Objectives and Management: Align the process vision, goals, and mission with R&D organisational strategies. Set Targets: In conjunction with other CDO/R&D leaders embed the agreed Key Performance Indicators in the CDO framework and processes Design and maintain the process Framework: Establish how the processes should be managed within the CDO organization Systems Support : Support evaluation and selection of systems to be used across the Clinical Operations functions. Ensure integration of systems and processes to drive operational efficiencies across the CDO functions
• 2. Governance & Compliance Establish Policies: Develop and maintain the rules, procedures, and controls governing the CDO processes. Ensure Adoption: Validate that team members (colleagues and/or FSP) are acting in accordance with the agreed policies and define corrective actions if they aren't. Risk Management: Identify potential roadblocks, conflicts, and risks within the process and put mitigating measures in place.
• 3. Performance Monitoring Track KPIs: Continuously monitor and report KPI scorecard to CDO Leadership and Asset Teams on process performance against target plans. Evaluate Outcomes: Analyze data gathered from the process to ensure it yields the expected quality and return on investment.
• 4. Continuous Improvement Drive Process Optimisation: Champion continuous improvement to eliminate inefficiencies. Define process changes that mature the Clinical Development processes and improve their overall health. Conduct external environment scanning for new ways to optimise the processes across the Clinical Development Paradigm Support training material review for new systems and processes
• 5. Stakeholder Alignment Cross-Functional Coordination: Synchronize process goals across Clinical Development and cross functional lines that support the asset teams, to prevent disjointed, siloed work. Act as the Escalation Point: Serve as the definitive decision-maker and single point of contact when major process-related issues or improvement suggestions arise

HOW - Behavioural Competencies Required

Competency Description Competency Behavioural Markers

Excellence in Execution

Planning and prioritizing work to meet commitments aligned with organizational goals. Consistently achieving results, even under tough circumstances.

• - Approaches priority setting and setting the stage through the lens of execution.
• - Establishes clarity about the goals, accountabilities, timelines, and next steps; can identify/spot opportunities for real impact on patient and society.
• - Able to be focused and performance-driven with clear KPIs.
• - Plans and aligns effectively (steps, resources, timelines etc.).
• - Displays a commitment to best practice sharing and setting.
• - Promotes single point of accountabilities.

Ensures Accountability

Holding self and others accountable to meet commitments.

• - Builds environment where people ask for clarification when accountabilities are unclear.
• - Consults/seeks stakeholder views and ensures decisions are made by consent vs consensus.
• - Takes personal accountability for decisions, actions, successes and failures.
• - Follows through on commitment and makes sure others do the same.

Communicates Effectively

Developing and delivering communications that convey a clear understanding of the unique needs of different audiences (CPMs and CRAs)

• - Asks open questions and digs deeper; shows care and respect for different perspect