Functional Process & Systems Lead

Opus Recruitment Solutions; United Kingdom; Remote; GBP 65,000 - 80,000; Full time

Job summary

A leading financial services organization is seeking a Group Functional Process & Systems Enablement Lead to drive process improvements and manage initiatives across various functions. This remote role requires extensive experience in process improvement and Lean Six Sigma. Responsibilities include delivering optimisation initiatives, translating processes into system requirements, and coaching a team of Business Analysts. The salary range is between £65,000 - £80,000 depending on experience, making it an attractive opportunity for skilled candidates.

Qualifications

• Extensive experience in process improvement within complex organisations.
• Strong grounding in Lean Six Sigma (Black Belt level or equivalent).
• Proven ability to convert process change into systems-enabled solutions.

Responsibilities

• Deliver process optimisation initiatives from problem definition to benefits realisation.
• Translate redesigned processes into system requirements and test scenarios.
• Line-manage and coach three Process Business Analysts.

Skills

Process improvement / operational excellence

Lean Six Sigma

Stakeholder facilitation

Analytical skills

Coaching

Tools

Workflow management tools

Case management tools

Documentation standards

Job description

Group Functional Process & Systems Enablement Lead

Remote (Must be based in the UK)

Role Overview

An international financial and professional services organisation is seeking a Group Functional Process & Systems Enablement Lead to drive measurable improvements across Group Functions, including Finance, Risk & Compliance, HR, Legal, IT and Procurement.

Key Responsibilities

Process Excellence

• Deliver process optimisation initiatives from problem definition to benefits realisation.
• Use structured diagnostic methods such as Lean Six Sigma, value stream mapping and VOC.
• Facilitate workshops to map current and future processes, identify waste, and embed improved controls.
• Produce to‑be designs, SOPs, RACIs, and supporting operational metrics.

Systems Enablement

• Translate redesigned processes into system requirements, user stories, acceptance criteria and test scenarios.
• Work closely with Technology and Product teams on workflow, document management, case management and automation solutions.
• Line‑manage and coach three Process Business Analysts.
• Establish standards, templates, documentation discipline, and delivery cadence.
• Maintain a professional, high‑credibility team brand.

Experience & Capabilities

• Extensive experience in process improvement / operational excellence within complex organisations.
• Strong grounding in Lean Six Sigma (Black Belt level or equivalent experience).
• Proven ability to convert process change into systems-enabled solutions.
• Confident stakeholder facilitator with the ability to influence senior leaders.
• Experience managing or coaching analysts or improvement practitioners.
• Strong analytical and data‑led problem‑solving skills.
• Background in financial services or other regulated environments.
• Familiarity with workflow, automation or case/document management tools.
• Experience with process repositories and documentation standards.

Salary range between £65,000 - £80,000 depending on experience