Business Process Designer

Barclays; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Business Process Designer to lead transformative initiatives in operational processes. This role involves managing end-to-end process design, collaborating with cross-departmental teams, and driving continuous improvement through data analysis and stakeholder engagement. The ideal candidate will possess strong leadership skills and a passion for optimizing business operations. Join a dynamic team that values respect, integrity, and excellence, and contribute to shaping the future of business banking. Your expertise will empower teams and enhance productivity in a collaborative environment.

Qualifications

• Experience in end-to-end process design and data analytics is essential.
• Familiarity with Business Banking and operational optimization is valued.

Responsibilities

• Manage operational processes to ensure effective team workloads.
• Implement initiatives to improve productivity and efficiency.
• Analyze workflows to drive continuous improvement.

Skills

End-to-end process design experience

Data operations experience

Data analytics experience

Previous DevOps experience

Knowledge of Business Banking

Optimizing lending operations

Optimizing onboarding operations

Optimizing servicing operations

Job description

Join us as a Business Process Designer at Barclays

In this role, you will be responsible for identifying and embedding change through end-to-end process transformation.

Required Experience

• End-to-end process design experience
• Data operations experience
• Data analytics experience
• Previous DevOps experience

Valued Skills

• Knowledge of Business Banking
• Experience in optimizing lending, onboarding, and servicing operations

You may be assessed on skills such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, alongside technical skills.

Location

The role can be based in London or Knutsford.

Purpose of the Role

To create core processes, manage workflow, onboard software, maintain relationships with third parties, and support career development and education to scale design efforts.

Accountabilities

1. Manage operational processes to ensure team workloads are effectively managed and delivered.
2. Implement operational change initiatives to improve productivity and efficiency.
3. Analyze processes and workflows to drive continuous improvement, capturing stakeholder needs through surveys, testing, and data analysis.
4. Develop and implement training programs to promote the Insight and Design Centre of Excellence.
5. Collaborate with cross-departmental teams including product, technology, engineering, and design.
6. Stay updated on best practices in design methodologies and operations, supporting training and capability development.

Assistant Vice President Expectations

• Advise on decision-making, contribute to policy, and ensure operational effectiveness.
• Lead a team in complex tasks, set objectives, and coach team members.
• Demonstrate leadership behaviors: Listen, Energize, Align, and Develop.
• For individual contributors, lead collaborative projects and guide team members.
• Consult on complex issues and support policy and risk mitigation efforts.
• Manage risks and controls related to work activities.
• Collaborate across areas to meet organizational objectives.
• Analyze data from multiple sources to solve problems creatively.
• Communicate complex information effectively.
• Influence stakeholders to achieve outcomes.

All colleagues are expected to embody Barclays' Values: Respect, Integrity, Service, Excellence, and Stewardship, along with the Mindset to Empower, Challenge, and Drive.