Business Process Analyst

LeMieux; Southampton; On-site; GBP 42,000 - 65,000; Full time

Job summary

LeMieux in Romsey HQ is seeking a Business Process Analyst to analyse and document As-Is processes and design To-Be ways of working across ERP, PIM, DAM, CRM and ecommerce platforms. You will gather requirements, support system implementations, run workshops and collaborate with Design, Operations, Finance, Ecommerce and Customer Service to improve data quality and process performance.

The role emphasizes root-cause analysis, delivering scalable improvements and clear communication between

Qualifications

• Experience identifying inefficiencies and documenting future-state processes.
• Proven ability to gather and validate business requirements.
• Strong communication across technical and non-technical stakeholders.

Responsibilities

• Analyse and document current-state (As-Is) business processes.
• Identify inefficiencies, bottlenecks and manual workarounds.
• Gather, document and validate business requirements.
• Support system implementation, integration and optimisation projects.
• Collaborate with core systems (Akeneo/PIM, Business Central, Magento, Canto) to map data flows.
• Improve data quality by addressing root causes.
• Use KPIs to identify improvements and measure performance.
• Facilitate workshops and communicate changes to stakeholders.

Skills

Business analysis

Process analysis

Stakeholder communication

Problem solving

Data quality

Tools

Akeneo

Business Central

Magento

Canto

Job description

LeMieux is the UK’s fastest-growing equestrian and lifestyle brand, with a global community and big ambitions. Our success is driven by talented people who share our passion for innovation, collaboration, and excellence. We’re seeking a Business Process Analyst to join our team and help shape the future of our brand.

What You’ll Do

• Analyse and document current-state (As-Is) business processes and design practical, scalable future-state (To-Be) ways of working.
• Identify inefficiencies, bottlenecks and manual workarounds, and recommend improvements that address root causes rather than symptoms.
• Gather, document and validate business requirements for process and system improvements.
• Support system implementation, integration and optimisation projects, including workshops, solution design, testing and UAT.
• Work closely with core business systems – including Akeneo/PIM, Business Central, Magento/ecommerce and Canto/DAM – to understand how processes and data flow between platforms.
• Identify where poor processes contribute to data quality issues, and work with data owners to improve how business data is created and maintained.
• Use operational data and KPIs to identify improvement opportunities and measure process performance.
• Build strong working relationships across Design, Garment Tech, Product, Operations, Finance, Commercial, Ecommerce and Customer Service, facilitating workshops to understand how processes work in practice.
• Act as a link between business teams, Business Transformation, ERP Product and technology teams, communicating changes clearly to technical and non-technical stakeholders.

What You’ll Bring

• Experience in business analysis, process analysis, business transformation, systems implementation, project delivery or a similar role.
• Proven track record analysing, documenting and improving business processes.
• Strong analytical and problem-solving skills, with the ability to identify root causes rather than simply address symptoms.
• Experience gathering, documenting and validating business requirements.
• Confident working across different teams to understand processes, requirements and business challenges.
• Strong organisational skills, with the ability to manage multiple requirements, projects and priorities.
• Comfortable working with business systems and understanding how processes, data and technology interact.
• Good communication skills, with the ability to facilitate discussions and explain complex processes clearly to non-technical stakeholders.
• Experience with ERP, PIM, DAM, CRM, ecommerce or PLM systems (e.g. Akeneo, Business Central, Magento or Canto) is a plus.

Why Join LeMieux?

Founded in 2006, LeMieux is the UK’s fastest-growing equestrian and lifestyle brand with a global presence. Driven by innovation and passion for horses and riders, we’re expanding our 150-strong team based in our Romsey HQ and looking for exceptional people to join us on our journey.

We’re on a mission to be the most exciting equestrian brand on the planet. To get there, we need exceptional people who thrive in a fast-paced, creative environment and a culture that values innovation, collaboration, and problem-solving. Whether you ride or not, you’ll share our energy, determination, and obsession with delivering excellence for our community.

• From financial security to time with your loved ones (on two legs or four), we continually invest in our employees.

We are committed to creating a diverse, inclusive, and equitable workplace where everyone feels valued and empowered to thrive. We believe that varied perspectives drive innovation and strengthen our team. We welcome applications from individuals of all backgrounds, experiences, and identities - including but not limited to race, ethnicity, gender, age, disability, sexual orientation, and neurodiversity. We are an equal opportunity employer and actively promote an environment of respect, support, and opportunity for all. Please let us know if you require any reasonable adjustments throughout the application process.