Business, Performance and Communications Officer

JR United Kingdom; Kingston upon Hull; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading company based in Kingston upon Hull is seeking a Business, Performance and Communications Officer for a six-month contract, potentially leading to a permanent position. The role involves supporting business improvement, performance monitoring, and communications strategies, requiring strong analytical skills. Benefits include 25 days of holiday, rising to 32 after 5 years.

Benefits

25 days holidays, rising to 32 after 5 years

Generous benefits package

Qualifications

• Degree in Business Administration, Communications or related field required.
• Proven experience in performance reporting or business analysis.
• Experience in public sector or customer-focused environment.

Responsibilities

• Collect, analyze, and report on performance data.
• Assist in delivering digital transformation projects.
• Draft internal and external communications.

Skills

Strong analytical and data interpretation skills

Proficiency in Microsoft Office

Proficiency in Power BI

CRM systems

Ability to manage multiple priorities

Experience with digital transformation

Knowledge of local government structures

Understanding of GDPR and data governance

Education

Degree or equivalent experience in Business Administration

Communications, Public Policy, or related field

Tools

Power BI

Microsoft Office

Job description

Social network you want to login/join with:

Business, Performance and Communications Officer, Kingston upon Hull, East Yorkshire

Client: Recruit 121 (Finance, Technology & Executive)

Location:

Kingston upon Hull, East Yorkshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

31.05.2025

Expiry Date:

15.07.2025

Job Description:

Recruit 121 is excited to be working exclusively with an award-winning client who is looking to recruit a Business, Performance and Communications Officer for a six-month contract with the potential to go permanent. This is a hybrid role, requiring a minimum of 2 days a week in the office, with Tuesdays in Briton Ferry. The other days can be in any of their other offices in South Wales.

The main purpose of the role is to support the delivery of business improvement, performance monitoring, and internal/external communications strategies. The role involves data analysis, project support, and stakeholder engagement to enhance service delivery and organisational transparency.

Key Responsibilities:

Business Performance:

• Collect, analyse, and report on performance data
• Support service areas in identifying trends, risks, and opportunities for improvement
• Maintain and improve business processes including the production of an annual Business Plan and End of Year review

Project Support:

• Assist in planning, coordinating, and delivering business improvement and digital transformation projects
• Support project documentation, stakeholder engagement, and progress tracking

Communications:

• Draft and deliver internal and external communications, including newsletters, reports, and digital content
• Manage content for intranet and social media platforms
• Ensure consistent branding and messaging across all communications
• Work closely with service leads, IT, and communications teams
• Facilitate workshops, focus groups, and stakeholder meetings

Person Specification

Qualifications:

• Degree or equivalent experience in Business Administration, Communications, Public Policy, or related field

Experience:

• Proven experience in performance reporting, business analysis, or communications
• Experience working in a public sector or customer-focused environment
• Familiarity with project management methodologies

Skills:

• Strong analytical and data interpretation skills
• Proficiency in Microsoft Office, Power BI, and CRM systems
• Ability to manage multiple priorities and meet deadlines
• Experience with digital transformation or service redesign
• Knowledge of local government structures and processes
• Understanding of GDPR and data governance

This is a six-month contract with the potential to go permanent.

Excellent benefits package including 25 days holidays, rising to 32 after 5 years, and very generous benefits.