Business Partner – Support Services

GSF Car Parts Limited; Worthing; On-site; GBP 50,000 - 70,000; Full time

Job summary

GSF Car Parts Limited is seeking a Business Partner – Support Service to enhance operational efficiency through innovative technology solutions. This role involves strategic planning, project management, and collaboration with internal and external stakeholders to optimize processes and drive growth within the company.

Benefits

Competitive salaries with clear bonus structures

Car allowance (if applicable)

Annual salary reviews every April

28 days holiday (including bank holidays)

Eligibility to join our Electric Vehicle Scheme

Access to financial wellbeing portal

Life Assurance scheme

Perks at Work discounts

Health & wellbeing tools

Access to Accelerate programme for qualifications

Qualifications

• Proven experience in digital solutions management, ideally within the automotive sector.
• Excellent project management skills with the ability to lead cross-functional teams.
• Strong technical background with expertise in software development and system integration.

Responsibilities

• Develop and implement a strategic roadmap for digital solutions within Support functions.
• Lead the design and development of innovative digital solutions.
• Manage projects directly or oversee their delivery by the PMO team.

Skills

Project Management

Digital Solutions Management

Data Analysis

Software Development

Partnership Management

Compliance and Security

Creative Problem-Solving

Education

Bachelor’s degree in computer science, Engineering, Information Technology

Master’s degree preferred

Relevant certifications (e.g., Prince2, ITIL)

Job description

About The Role

Our mission is to enhance our Support Operations through the deployment of cutting-edge technology, improving efficiency, and driving sustainable growth for our business and clients. We are seeking a talented and experienced Business Partner to act as a bridge between our Support functions (HR, Finance, Logistics, and Central Operations) and the technology delivery organization.

Position Overview:

As the Business Partner – Support Service, you will be responsible for the strategic planning, development, and execution of technology solutions that improve the efficiency of our Support Service functions. You will collaborate closely with internal stakeholders and external partners to understand their needs, drive innovation, and deliver comprehensive solutions that optimize processes and enhance overall performance.

Key Responsibilities:

1. Strategic Planning: Develop and implement a strategic roadmap for digital solutions within our Support functions, aligning with the company's objectives and market trends.
2. Solution Development: Lead the design and development of innovative digital solutions, leveraging advanced technologies and data analytics to streamline operations.
3. System Integration: Oversee the seamless integration of digital solutions with existing business systems.
4. Partnership Management: Cultivate strong relationships with internal departments, external partners, and third-party vendors to collaborate on solution development, implementation, and ongoing support.
5. Performance Optimization: Continuously monitor and analyze the performance of digital solutions, identifying areas for improvement and implementing enhancements to optimize efficiency, productivity, and cost-effectiveness.
6. Compliance and Security: Ensure that all digital solutions comply with industry regulations and standards, as well as company policies, regarding data privacy, security, and confidentiality.
7. Training and Support: Provide training and support to internal teams and external stakeholders on the use and maintenance of digital solutions, fostering adoption and maximizing value.
8. Project Management: Manage projects directly or oversee their delivery by our PMO team, including resource allocation, timeline management, and risk mitigation, ensuring they add business value.
9. Continuous Innovation: Stay abreast of emerging technologies and industry trends to drive innovation and thought leadership within the organization.

Main Duties

About You

Qualifications:

• Bachelor’s degree in computer science, Engineering, Information Technology, or a related field; Master’s degree preferred.
• Proven experience in digital solutions management, ideally within the automotive sector.
• Strong technical background with expertise in software development, system integration, and data analysis.
• Excellent project management skills with the ability to lead cross-functional teams and deliver projects on time and within budget.
• Demonstrated experience in partnership management, including vendor selection, negotiation, and collaboration.
• Solid understanding of industry regulations and standards related to garage management and logistics, with a focus on compliance and security.
• Exceptional communication skills to effectively interact with stakeholders at all organizational levels.
• Creative problem-solving skills and a passion for driving innovation and continuous improvement.
• Relevant certifications (e.g., Prince2, ITIL) are a plus.
• Willingness to commute to Chester Service Centre when required.

What’s in it for you?

We believe our people are our most valuable asset. We strive to provide a market-leading rewards and benefits package, including:

• Competitive salaries with clear bonus structures
• Car allowance (if applicable)
• Annual salary reviews every April
• 28 days holiday (including bank holidays), with additional days based on service
• Eligibility to join our Electric Vehicle Scheme
• Access to our financial wellbeing portal via Salary Finance, offering loans, advances, and share schemes
• Life Assurance scheme providing a tax-free lump sum of 2x your annual salary
• Perks at Work discounts from various household brands
• Health & wellbeing tools
• Access to our Accelerate programme for nationally recognized qualifications

About Us

At GSF Car Parts, our mission is to be the go-to partner for garages, suppliers, and the public, and to be the top employer of choice by offering exceptional opportunities and career growth.

We are one of the UK’s leading automotive parts distributors, supplying thousands of independent garages across the UK and Ireland with parts, tools, garage equipment, and training. Our success is driven by a proven leadership team, integrated IT systems like our industry-leading catalogue system, Mastercat, and access to the national garage programme, Servicesure.

With plans to expand, including adding 60 new branches and unveiling a new 500,000 sq ft distribution centre, we are committed to growth and innovation in the industry.

Join GSF Car Parts and take your career to the next level.

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