Business Partner, Programme Management Office

ICAEW; Greater London; Hybrid; GBP 48,000 - 54,000; Full time

Benefits offered by this job

Pension

Private medical cover

Holiday entitlement

Hybrid working

Gym discounts

Family leave

Volunteer day

Job summary

ICAEW in London is seeking a Business Partner for the Programme Management Office to help shape, coordinate and deliver initiatives across the change portfolio. You will support governance, artefacts and reporting to senior stakeholders.

Working in a small PMO team, you will refine processes, maintain templates and contribute to KPI dashboards, risk management and portfolio governance. The role offers hybrid working and a supportive, inclusive culture.

Qualifications

• Strong stakeholder engagement and governance experience.
• Experience delivering change across complex portfolios.
• Familiarity with PMO frameworks and KPI reporting.

Responsibilities

• Act as a business partner to shape and deliver initiatives across the change spectrum.
• Support development of the ICAEW change framework, refining processes and tools.
• Maintain artefacts and templates related to initiatives and change framework.
• Support PMO Director with KPI, risk and portfolio reporting.
• Help reviews of programme and project documentation.

Skills

Stakeholder engagement

Change management

Analytical thinking

Communication skills

Power BI

Microsoft Office

Influencing others

Education

Project/change management certification

Tools

Power BI

Microsoft Office

Job description

Business Partner, Programme Management Office

At The Institute of Chartered Accountants England & Wales (ICAEW), you'll be part of an organisation that's shaping the future of business, finance and the accountancy profession on a global scale. Our bold 2030 Strategy puts members, innovation, sustainability and trust at the heart of everything we do; creating an exciting, forward-looking environment where your work has real impact. We invest in our people through our benefits package, continuous development and a supportive, inclusive culture that empowers you to grow and thrive. If you're looking for a role with purpose, influence and opportunity, ICAEW is a place where your future can truly take shape.

We're looking for a Business Partner, Programme Management Office to join our team in London. This role offers a salary of £48,000 - £54,000.

Job Purpose

The postholder will contribute to the work of the Programme Management Office by supporting the delivery, coordination, governance and assurance of projects, programmes and other change activity across ICAEW.

Working as part of a small PMO team you will be expected to contribute in a collaborative way to the running of the PMO and embedding the ICAEW change framework.

What you will be doing;

• Act as a business partner across the organisation to help shape, guide and deliver initiatives across the change spectrum.
• Support the ongoing development of the ICAEW change framework, including the refinement of processes, methods and tools.
• Maintain key artefacts, documentation and templates relating to specific initiatives and the change framework in general.
• Support the PMO Director in collating KPIs, highlight reports, portfolio reporting documentation, risk management artefacts and documentation as part of portfolio governance.
• Support regular reviews into the effectiveness of programme and project documentation.
• Specific duties will vary from time to time in line with the business needs.

What you will need;

• Strong interpersonal and stakeholder engagement skills, able to act as a trusted business partner providing constructive challenge, practical guidance and proportionate support, and confident influencing and guiding others without direct line management responsibility.
• Comfortable working in a changing environment, managing ambiguity and helping others bring structure to complex or evolving work, with the ability to simplify complex situations and identify trends and themes.
• Analytical thinker with excellent written and verbal communication skills and the ability to understand technical issues, with experience gathering, interpreting and synthesising information from multiple sources to produce clear, balanced and objective reporting for senior stakeholders.
• Ability to identify risks, dependencies, themes and common issues across projects, programmes and change activity, with a solid understanding of project and change management methodologies and sound judgement in applying governance, controls and assurance in a pragmatic and proportionate way.
• Confident user of Microsoft Office tools and Power BI to improve productivity and insight.
• A project or change management certification is desirable, as is an understanding of the accountancy profession.

What you can expect from us;

We believe doing your best work starts with feeling supported both professionally and personally. That's why we offer a range of benefits designed to give you flexibility, security, and peace of mind:

• A strong pension contribution from us of up to 9%
• Private medical cover with AXA (where eligible), alongside a healthcare cash plan
• 24 - 27 days' holiday depending on length of service, plus Christmas closure and the option to buy or sell extra days
• Hybrid working to help you find the right balance
• Everyday savings through gym discounts, travel loans, and retail perks
• Enhanced family leave, including up to 6 months on full pay
• Ongoing wellbeing support, including access to CABA
• A paid day each year to volunteer for a cause that matters to you

It's all part of creating an environment where you can thrive, in work and beyond. For a full overview of our benefits package please see below.

We reserve the right to close this vacancy earlier than the advertised closing date should we receive enough suitable applications. We therefore encourage interested candidates to apply as soon as possible to avoid disappointment.