Business Operations Manager, GREF - Regional Portfolio Management (RPM) – EMEA

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Business Operations Manager to drive innovative projects within their Global Real Estate and Facilities team. This role involves collaborating with internal partners and vendors to enhance operational efficiency and implement best practices across diverse business lines. The ideal candidate will possess strong leadership skills, a knack for problem-solving, and the ability to navigate ambiguity while fostering transparent relationships. If you thrive in a dynamic environment and are passionate about driving impactful business solutions, this opportunity is perfect for you.

Qualifications

• Significant experience in program or project management in real estate or facilities.
• Background knowledge of supplier protocol and budget processes.

Responsibilities

• Establish and own the end-to-end business rhythm and oversee monthly reviews.
• Lead cross-team projects for strategic RE&F initiatives.

Skills

Project Management

Financial Analysis

Communication Skills

Analytical Skills

Education

Bachelor’s Degree in Business Management

Bachelor’s Degree in Project Management

Bachelor’s Degree in Finance

Bachelor’s Degree in Engineering

Job description

Social network you want to login/join with:

Business Operations Manager, GREF - Regional Portfolio Management (RPM) – EMEA, London

col-narrow-left

Client:

Amazon UK Services Ltd.

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

27b4ad73d722

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

col-wide

Job Description:

The Global Real Estate and Facilities (GREF) team provides real estate transaction expertise, business partnering, space & occupancy planning, capital investment program management, and facility maintenance and operations for Amazon’s corporate office portfolio across multiple countries. We partner with suppliers to ensure quality, innovation, and operational excellence with Amazon’s business and utilize customer-driven feedback to continuously improve and exceed employee expectations.

The Business Operations Manager will work on innovative and high-impact business projects, collaborating with internal partners, industry experts, and strategic vendors to foster innovation and deliver solutions across our campus. This role supports the RE&F Regional Director’s team by enhancing business efficiency and promoting best practices across diverse business lines.

The ideal candidate is experienced, engaging, and thrives in an entrepreneurial culture—providing vision, leadership, and clear communication. They should be approachable yet consultative, capable of offering strategic guidance and fostering transparent relationships. The candidate must balance frugality with creativity, approach problem-solving with a root cause focus, and navigate ambiguity with a bias for action and calculated risk-taking.

Key job responsibilities

1. Establish and own the end-to-end business rhythm, incorporating finance, corporate, and RE&F global activities.
2. Oversee the preparation for, and facilitation of, monthly business review meetings, highlighting financial variances and business performance against key initiatives.
3. Develop and publish quarterly business review presentations.
4. Facilitate monthly leadership team meetings to ensure effective agenda execution.
5. Steward the annual planning process, forums, and commitment establishment.
6. Manage team reporting tools to track progress against regional commitments.
7. Lead cross-team projects to ensure regional and business alignment on key strategic RE&F initiatives.
8. Represent the region with partner groups to drive initiatives and communicate regional needs and expectations.
9. Own and deploy regional programs or initiatives, working with delegated authority or influence, and manage remote teams as needed.
10. Serve as the primary point for vendor performance management, assessment, and feedback.
11. Maintain cross-regional peer connections.
12. Manage department T&E and controllable line items within budget.

BASIC QUALIFICATIONS

• Bachelor’s degree in Business Management, Project Management, Finance, or Engineering.
• Significant professional experience in program or project management in real estate, facilities management, or space planning.
• Knowledge of supplier protocols, financial analysis, budget processes, contract administration, procurement principles, and vendor quality criteria.

PREFERRED QUALIFICATIONS

• Experience with implementation, information, and service provider relationships.
• Excellent communication and interpersonal skills.
• Strong analytics and data management capabilities.
• Ability to influence and collaborate across groups and build remote teams.
• Self-motivated, autonomous, and capable of minimal supervision.
• Project management, organizational, and entrepreneurial skills.
• Proven analytical expertise.
• Drive to overcome adversity.