Distribution & Product Operations Manager - SoundOn

TikTok; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a Distribution & Product Operations Manager to enhance music creators' experiences. In this role, you will lead the strategy for distribution operations, ensuring timely music releases and efficient onboarding processes. Your expertise in content management systems and strong problem-solving skills will be crucial in refining workflows and enhancing client experiences. Join a dynamic team dedicated to inspiring creativity and bringing joy through music, while thriving in a collaborative environment that embraces challenges and fosters growth. If you are passionate about music and technology, this opportunity is perfect for you.

Qualifications

• 5 years in operational roles at content/music distribution companies.
• Familiarity with third-party content management systems.
• Strong proficiency in Microsoft Excel and Google Sheets.

Responsibilities

• Spearhead distribution operations strategy and manage music releases.
• Oversee catalog onboarding for efficient content ingestion.
• Communicate with clients and troubleshoot distribution issues.

Skills

Operational Strategy

Content Management Systems

Microsoft Excel

Problem Solving

Communication Skills

Education

Bachelor's Degree

Tools

iTunes Connect

Spotify For Artists

YouTube CMS

Job description

Distribution & Product Operations Manager - SoundOn

Distribution & Product Operations Manager - SoundOn

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Responsibilities
Team Introduction
SoundOn is an all-in-one platform powered by TikTok, designed to better service music creators through each step of their career — from TikTok integrated promotion tools to global music distribution, from diverse monetization opportunities to smart music creation. SoundOn exists to give every music creator & label the power to authentically connect with new audiences and "do music" their way.

Responsibilities:
- Spearhead distribution operations strategy, work with product and music teams to set up, monitor, and administrate timed music releases in our system
- Oversee the catalog onboarding process with new clients for efficient content and metadata ingestion between clients and off-platform partners
- Moderate and enforce on and off-platform operational standards to ensure the successful delivery of client releases
- Help troubleshoot and proactively identify any issues involved in the distribution process between clients and distribution partners, ensuring all assets are delivered correctly and deadlines are met for clients and vendors
- Communicate and respond to inbound requests from clients, digital service platforms and distribution partners
- Assess and refine internal workflows and best practices to improve the client and distribution experience

Qualifications
Minimum Qualifications:
- 5 years of experience in an operational or supply chain role at a content or music distribution company
- Familiarity with third-party content management systems and programs including iTunes Connect, Spotify For Artists, and YouTube CMS
- Strong proficiency in Microsoft Excel and Google Sheets
- Strong problem-solving ability and technical understanding

Preferred Qualifications:
- Familiarity with DDEX, XML, and other metadata standards preferred
- Excellent written and verbal communication skills with clients and colleagues

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.


Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Music

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