Business Operations Manager

NHS; Manchester; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading healthcare practice in Manchester seeks a Business Operations Manager to oversee operations, financial activities, and strategic development. The role involves working closely with clinical and administrative staff to ensure high-quality patient care and compliance with regulations.

Qualifications

• Experience in managing accounting procedures, budgets, and cash flow.
• Experience in working within a healthcare setting.

Responsibilities

• Overseeing the operations of the practice.
• Leading change and continuous improvement initiatives.
• Strategic leadership and practice representation.

Skills

Leadership

Communication

IT Skills

Education

Degree in Business or Finance

Formal Finance or Business Management Qualification

Job description

Job summary

We are looking for a highly motivated and experienced Business Operations Manager to join our team at Bowland Medical Practice. We are a well established training practice with a population of approximately 8,000 patients. This is an exciting opportunity for someone with experience of management and strategic planning to develop the practice. As a key member of our management team, you will work closely with clinical and administrative staff as well as external stakeholders ensuring we can deliver high quality care.

Main duties of the job

The practice Business Operations Manager is responsible for overseeing business development, financial activities, governance and strategic development of the practice. The successful candidate will work closely with the partners to develop and deliver the business and financial strategy. The successful candidate will provide strategic leadership, ensuring the delivery of excellent patient care. The position is in collaboration with the GP partners, with protected management time and our practice manager.

About us

Bowland Medical Practice is a well-established training practice hosting GP speciality trainees and medical students. We have seven GP partners as well as employing practice nurses and allied health professionals. We have a friendly and dynamic team that is committed to providing high quality care to our local population of approximately 8,000 patients. We participate actively in research and development with RSI Level 3 accreditation. We also have in house physiotherapy, podiatry, mental health and pharmacy services.

Details Date posted

17 May 2025

Pay scheme

Other

Salary

£40,000 to £45,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

A1620-25-0001

Job locations

52 Bowland Road

Manchester

M23 1JX

Job description Job responsibilities

The following are the core responsibilities of the practice Business Operations Manager which may develop over time.

Organisational

Overseeing the operations of the practice

Leading change and continuous improvement initiatives

Coordinating the reviewing and updating of all practice policies and procedures

Developing, implementing and embedding an efficient business resilience plan

Ensuring the team reach QOF targets.

Ensuring the practice maintains and complies with CQC regulation and registration.

Efficiently manage projects as required to deliver new systems, service delivery and procedures to time and within agreed budgets.

Ensure effective management of IT data systems in a secure and compliant manner.

Deputise for the partners at internal and external meetings.

Act as the primary point of contact for NHS(E), ICB, community services, suppliers and other external stakeholders.

Routinely monitor practice performance

Business Development

Strategic leadership and practice representation within the Primary Care Network and with local stakeholder organisations.

Identify sources of new funding for projects and / or new ways of working

Write bids for new funding opportunities and / or working with other partner organisations

HR

Maintain strong governance and adherence to best practices

Financial

Overseeing the financial elements of the practice, to ensure practice financial balance and resilience including budgeting, income generation, utilisation of PCN income streams etc. in conjunction with the partners.

Ensuring all invoices and expenses are actioned with appropriate maintenance of records of accounts.

Produce a monthly financial report for partners.

Maintain relationship with accountancy provider.

Deliver and manage contractual reporting with partners

Support the production of the Annual Report and Accounts

Managing contracts for service effectively in line with strategic planning priorities Premises and Equipment

Oversight and planning for all practice IT systems, delegating staff to act as administrators.

Ensuring compliance with IT security and information governance

Job description Job responsibilities

The following are the core responsibilities of the practice Business Operations Manager which may develop over time.

Organisational

Overseeing the operations of the practice

Leading change and continuous improvement initiatives

Coordinating the reviewing and updating of all practice policies and procedures

Developing, implementing and embedding an efficient business resilience plan

Ensuring the team reach QOF targets.

Ensuring the practice maintains and complies with CQC regulation and registration.

Efficiently manage projects as required to deliver new systems, service delivery and procedures to time and within agreed budgets.

Ensure effective management of IT data systems in a secure and compliant manner.

Deputise for the partners at internal and external meetings.

Act as the primary point of contact for NHS(E), ICB, community services, suppliers and other external stakeholders.

Routinely monitor practice performance

Business Development

Strategic leadership and practice representation within the Primary Care Network and with local stakeholder organisations.

Identify sources of new funding for projects and / or new ways of working

Write bids for new funding opportunities and / or working with other partner organisations

HR

Maintain strong governance and adherence to best practices

Financial

Overseeing the financial elements of the practice, to ensure practice financial balance and resilience including budgeting, income generation, utilisation of PCN income streams etc. in conjunction with the partners.

Ensuring all invoices and expenses are actioned with appropriate maintenance of records of accounts.

Produce a monthly financial report for partners.

Maintain relationship with accountancy provider.

Deliver and manage contractual reporting with partners

Support the production of the Annual Report and Accounts

Managing contracts for service effectively in line with strategic planning priorities Premises and Equipment

Oversight and planning for all practice IT systems, delegating staff to act as administrators.

Ensuring compliance with IT security and information governance

Person Specification Qualifications Essential

• Leadership or management qualifications
• Excellent literacy and numeracy skills

Desirable

• Formal finance or business management qualification
• Educated to degree level in business or finance

Experience Essential

• Experience in managing accounting procedures, budgets and cash flow.
• Experience in workforce planning and development.
• Experience in working within a healthcare setting.
• Excellent communication skills
• Excellent IT skills
• Management of high performing teams, promoting a culture of success and development.
• Ability to deliver and evaluate strategic aims.

Desirable

• GP or NHS Management experience

Person Specification Qualifications Essential

• Leadership or management qualifications
• Excellent literacy and numeracy skills

Desirable

• Formal finance or business management qualification
• Educated to degree level in business or finance

Experience Essential

• Experience in managing accounting procedures, budgets and cash flow.
• Experience in workforce planning and development.
• Experience in working within a healthcare setting.
• Excellent communication skills
• Excellent IT skills
• Management of high performing teams, promoting a culture of success and development.
• Ability to deliver and evaluate strategic aims.

Desirable

• GP or NHS Management experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Bowland medical Practice

Address

52 Bowland Road

Manchester

M23 1JX

Employer's website

https://www.bowlandmedicalpractice.co.uk/ (Opens in a new tab)

Employer details Employer name

Bowland medical Practice

Address

52 Bowland Road

Manchester

M23 1JX

Employer's website

https://www.bowlandmedicalpractice.co.uk/ (Opens in a new tab)