Business Operations Manager

ZipRecruiter; England; Hybrid; GBP 45,000 - 70,000; Part time

Job summary

A specialist data protection consultancy seeks a Business Operations Manager to lead operational management and strategic planning. The role involves ensuring compliance with data regulations, team leadership, and the development of marketing strategies, with flexible full-time or part-time options available.

Benefits

Performance bonus

Private healthcare

Free refreshments

Hybrid working

Pension scheme

Additional annual leave

Qualifications

• 4+ years experience in business operations or similar.
• Willingness to work remotely and support company goals.
• Eligible for UK Security Clearance.

Responsibilities

• Participate in strategic decision-making, including business growth.
• Develop and implement operational policies and procedures.
• Manage and support junior team members.

Skills

Leadership

Analytical skills

Problem-solving skills

Integrity

Innovation

Discipline

Education

Degree (2.1 or higher), preferably related field

Job description

Job Description

Please send the following information to [e-mail]

· Your CV; and

· A covering letter (maximum 1 A4 page) attached as a PDF document.

Company: Information Governance Services Limited

Job Title: Business Operations Manager

Salary: £45,000 - £70,000 (pro-rata)

Full Time/Part Time: Part Time - 30 hours per week or Full Time 37.5 hours per week

Contract: Permanent

Start Date: Immediate

About Us

We are a specialist data protection consultancy firm that cares deeply about each and every client. This attitude has enabled us to work with some of the world’s leading institutions.

We are ambitious with plans for growth and are looking for hardworking individuals with potential to do extraordinary things. We are seeking a Business Operations Manager to support our team, develop strategies, and help grow our firm.

Key Duties and Responsibilities

Operational Management

• Participate in strategic decision-making, including business growth and resource development.
• Develop and implement operational policies and procedures to improve productivity.
• Lead financial reporting on client work and internal activities.
• Support clients in developing and adopting new technologies.
• Maintain and update consultancy rates and service costs.
• Ensure compliance with applicable data protection regulations, including GDPR, UK GDPR, PECR, and others.
• Lead efforts to obtain compliance certifications like Cyber Essentials and ISO 27001.

Strategic Planning

• Understand data protection legislation and governance practices.
• Analyze market data to inform company strategies.
• Collaborate with senior management on business strategies.
• Identify process improvements to enhance efficiency.

Team Leadership

• Manage and support junior team members.
• Deliver training on policies and practices.
• Foster a positive working environment focused on growth.

Performance Monitoring

• Develop KPIs to measure success.
• Analyze data to provide insights for decision-making.

Marketing and Digital Presence

• Oversee website effectiveness and user experience.
• Manage SEO and marketing campaigns, including Google Ads.
• Maintain social media presence, including LinkedIn.
• Develop marketing strategies and budgets.

Future Opportunities

• Support proposals, tenders, and new business streams.
• Lead new product development and strategic initiatives.
• Maintain client and supplier relationships.
• Serve as internal product lead for new offerings.

Office Management

• Ensure office equipment and facilities are adequate.
• Coordinate office use and liaise with landlords.
• Support office moves and environment setup.
• Act as Health and Safety Officer.

Assets Management

• Ensure staff have necessary physical and digital assets.
• Manage internal software subscriptions and assets.

ICT Administration

• Oversee ICT environments and issues.
• Manage VOIP technology and Microsoft 365 environment.

The Perks

• Performance bonus, private healthcare, free refreshments.
• Hybrid working, pension scheme, additional annual leave.

Candidate Requirements

• Degree (2.1 or higher), preferably related field.
• 4+ years experience in business operations or similar.
• Leadership, analytical, and problem-solving skills.
• Loyalty, integrity, innovation, discipline.
• Willingness to work remotely and support company goals.
• Eligible for UK Security Clearance.
• Experience across industries, healthcare experience preferred.

How to Apply

Please send your CV and a cover letter (max 1 A4 page) as a PDF to [e-mail].