Business Manager - Chief Executive Office

AXA UK; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

AXA UK is seeking a proactive Business Manager to support the CEO Office, shaping rhythm, focus and impact across the organisation. You’ll bring together priorities, coordinate high-profile meetings, prepare briefing papers and manage key stakeholder relationships at executive level.

Working closely with the Chief of Staff and Executive leadership, you’ll drive strategic projects, board and management committee activity, and ensure the CEO is fully prepared for critical conversations and

Qualifications

• Experience supporting CEOs or senior executives.
• Strong relationship management across large organisations.
• Strategic thinking with delivery focus.
• Excellent written and verbal communication.

Responsibilities

• Coordinate CEO diary and prep high-quality briefing papers.
• Prepare presentations and scripts for CEO meetings.
• Manage CEO's public visibility on social media.
• Oversee UK Board reports and MC papers.
• Track financial performance and data analysis.
• Lead cross-functional stakeholder relationships.
• Support budget management for the CEO Office.

Skills

Executive support

Stakeholder management

Diary management

Communication

Project coordination

Analytical thinking

Attention to detail

Job description

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.

Job overview:

This is a rare opportunity to work at the very heart of AXA UK & Ireland, supporting the CEO and helping to shape the rhythm, focus and impact of the CEO Office. As Business Manager, you’ll bring together priorities and perspectives across a complex, multi-billion-pound organisation—turning insight into action, bringing senior stakeholders together and ensuring the CEO is fully prepared for the conversations and decisions that matter most. From strategic briefings, Board and Management Committee activity to leadership communications, high-profile engagements and priority projects, you’ll gain exceptional exposure across the business and AXA Group. Working closely with the Chief of Staff, the CEO’s PA, Executive leaders and teams across AXA, you’ll play a trusted and influential role where no two days are the same—and where your judgement, energy and delivery will make a visible difference.

Key responsibilities:

• Work with the CEO’s EA and Chief of Staff to plan for the CEO’s fixed and movable diary commitments ensuring preparation for all meetings is in hand. Liaise with all relevant colleagues to drive and collate summarized briefing documents for all of the CEO’s meetings, discussions, (including collating and delivering papers, working with relevant senior management, ensuring issues are resolved and risks minimized to the satisfaction of the CEO).
• Co-ordinate the delivery of all internal and external presentations and scripts for CEO meetings, ensuring messaging is aligned to business strategy and current issues and opportunities faced by the business.
• Use initiative and work closely with multiple teams to manage the CEO’s internal and external visibility on social media.
• Manage the delivery of all UK Board reports, and monthly updates to Group colleagues, co-ordinate delivery of all Management Committee papers / dashboards and timely reporting / follow up of updates and actions.
• Track organizational performance from financial reporting, forecasting and data analysis.
• Manage setting agendas for leadership team meetings, site visits, Group visits, business updates to ensure CEO is kept fully informed.
• Build and maintain strong relationships with key stakeholders across all AXA UK & Ireland business and AXA Group to ensure all key issues identified and resolved to the satisfaction of the CEO.
• Work with Executive to develop and agree the goals and performance framework and annual target letters to allow effective people management by CEO. Collate documentation for Executive 1:1’s with the CEO, identifying areas for discussion during 1:1.
• Coordinate and manage the agenda before and during the MC meetings.
• Support / manage the delivery of key strategic projects on behalf of the CEO as and when required to do.
• Manage the Business Manager Community – taking the lead on creating a cohesive working environment across the BM community by managing quarterly activities and social events
• Support in the management of the CEO Office budget.
• AXA Gracechurch Street Office Site Lead (Smart Working Ambassador), Leading a Working Group to enhance engagement on site and manage the site budget.
• Covering for the CEO’s Chief of Staff or PA when they are on leave.

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) from December 2026. Away from home means attending the office, visiting clients or attending industry events.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week away from home, moving three days a week from 1st December 2026.

Your skills & experience:

• Enjoy being part of a small team that delivers high-value support and advice.
• Balance a “big picture” view of the business with a strong eye for detail.
• Demonstrate excellent organisational skills and outstanding relationship management.
• Show ambition to learn how big businesses work.
• Work hard in a supportive team and gain a unique view across a multi-billion-pound turnover business, providing a springboard to other roles.
• Rapidly understand, assimilate, analyse and act on complex business issues.
• Develop a strong understanding of the AXA UK & Ireland business across all functions.
• Manage a high-volume, highly complex workload, prioritising conflicting demands daily with discretion and professionalism.
• Demonstrate strong relationship management, impact and influencing skills.
• Understand the wider financial services market and its expected future development.
• Produce high-quality briefings and presentations in a fast-paced environment.
• Bring a proactive, action-oriented and delivery-focused mindset, combined with project management skills and the ability to focus on detail when needed.
• Show passion for delivering high-quality work and continuous improvement.

We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge.

Application Closure:

We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.