Business Manager

Wollborg Michelson Personnel Service Inc; Wolverhampton; Hybrid; GBP 54,000 - 59,000; Full time

Job summary

City of Wolverhampton Council in Wolverhampton is seeking four experienced Business Managers to support Senior Leaders across key themes such as Chief Executive, Organisation, Place, or Families.

The role involves leading business support, preparing reports, managing projects and governance, and developing performance systems. The position is Grade 8 with a salary of £54,143 to £58,602, and a flexible work style requiring at least three days in council locations.

Qualifications

• Degree-level education or equivalent experience.
• Relevant professional qualification.
• Experience of effective leadership within an office management, business support, technical support or project support environment.
• Proven experience of managing projects and delivering change.
• Experience of working with senior stakeholders and managing complex, sensitive and confidential information.
• Strong written and verbal communication skills.
• Excellent influencing, negotiation and interpersonal skills.
• Strong digital skills and the ability to utilise technology to improve ways of working.
• Knowledge of local government services and an understanding of the political environment in which councils operate.

Responsibilities

• Lead and coordinate business support activity for Senior Leaders.
• Prepare and present high-quality reports, briefings, presentations and correspondence.
• Manage key projects, programmes and business change initiatives.
• Support leadership meetings, tracking actions and ensuring delivery against agreed objectives.
• Develop effective performance and reporting systems across services.
• Provide advice and guidance on governance, management information and continuous improvement.
• Manage communications, correspondence, complaints and enquiries on behalf of senior leaders.
• Lead and manage staff, supporting innovation, performance and service excellence.

Skills

Leadership

Project management

Stakeholder engagement

Communication skills

Governance

Digital skills

Influencing

Education

Degree-level education

Relevant professional qualification

Job description

Grade 8)

Work Style - Flexible: working at least 3 days in a council location

City of Wolverhampton Council,

Business Manager x4

£54,143 to £58,602 (Grade 8)

Work Style - Flexible: working at least 3 days in a council location

Are you an experienced manager with strong organisational, project management and stakeholder engagement skills? Do you thrive in a fast-paced environment, supporting senior leaders to deliver strategic priorities and transformational change? We are seeking four highly motivated and professional Business Managers to play a key role in supporting the Senior Leadership Team.

About The Role

As Business Manager, you will provide strategic business, project, and governance support to Senior Leaders across one of our key service themes: Chief Executive, Organisation, Place, or Families.

This is a varied and influential role where you will:

• Lead and coordinate business support activity for Senior Leaders
• Prepare and present high-quality reports, briefings, presentations and correspondence.
• Manage key projects, programmes and business change initiatives.
• Support leadership meetings, tracking actions and ensuring delivery against agreed objectives.
• Develop effective performance and reporting systems across services.
• Provide advice and guidance on governance, management information and continuous improvement.
• Manage communications, correspondence, complaints and enquiries on behalf of senior leaders.
• Lead and manage staff, supporting innovation, performance and service excellence. This role also provides delegated authority to make appropriate decisions on behalf of senior leadership and requires the ability to build strong relationships across the organisation and with external partners.

About You

We are looking for someone who can demonstrate:

Essential Requirements

• Degree-level education or equivalent experience.
• Relevant professional qualification.
• Experience of effective leadership within an office management, business support, technical support or project support environment.
• Proven experience of managing projects and delivering change.
• Experience of working with senior stakeholders and managing complex, sensitive and confidential information.
• Strong written and verbal communication skills.
• Excellent influencing, negotiation and interpersonal skills.
• Strong digital skills and the ability to utilise technology to improve ways of working.
• Knowledge of local government services and an understanding of the political environment in which councils operate.

Why Apply?

This role offers a unique opportunity to:

• Work closely with Senior Leaders and influence strategic decision-making.
• Lead high-profile corporate projects and improvement initiatives.
• Develop your leadership, governance and project management experience.
• Contribute directly to the delivery of the Council's priorities and outcomes for residents.
• Be part of a flexible, forward-thinking and collaborative team environment.

If you would like to discuss the role further please contact Lamour Gayle, [e-mail]

If you are an ambitious, organised and solutions-focused professional looking for your next leadership opportunity, we would love to hear from you.

For full details of the responsibilities and requirements of this role please see the attached Job Description and Person Specification.

Our working arrangements

We are committed to ensuring that flexible work style is available and utilised. All council roles are allocated to either a fixed, field or flexible work style. Some roles are agile which enable and empower employees to maximise their performance and productivity, whilst maintaining a healthy work life balance. Roles with a fixed workstyle work in a fixed permanent council location. Roles with a field workstyle are usually allocated where employees are required to be out working in the community with a minimum requirement for 'touch down' space at any council location. Roles with a flexible workstyle have a flexible base location to meet the needs of the business and employees can work from a mixture of home or any council office, partner/client, or external location, as required to meet service requirements. Please refer to the Job Description for further information on the workstyle assigned to the role you are applying for.

Diversity

We are committed to building a workforce that is reflective of the diverse community we serve. We want to attract the best applications from people of all backgrounds and underrepresented groups because we strongly believe in adding value through diversity, inclusion, and equality. Our employees enable us to deliver services that are accessible, inclusive, and reflective of Wolverhampton residents. Our status as a Disability Confident Employer showcases our commitment to people with disabilities or health conditions, advocating for their opportunities and potential. We've received the Stonewall Gold Award, emphasising our dedication to the LGBT+ community by nurturing an inspiring, inclusive, and equal workplace. As of March 2023, the RACE Code Quality Mark signifies our active engagement with racial equality. These recognitions validate our continuous efforts towards fostering an inclusive work environment that respects and values our diverse employees. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the essential criteria for the post. We encourage, inspire and value an inclusive culture here at the council where employees can flourish, thrive and be themselves. We have four staff equality forums for employees to join. These help to ensure our employees have a voice, they feel empowered to speak up and where everyone is treated with respect. Learn more about the staff equality forums.

Recruitment of Ex-Offenders

We are committed to the fair treatment of all our employees, potential employees, or users of our service regardless of offending background. The Council uses the Disclosure and Barring Service (DBS) for any vacancies that require a DBS check to obtain information about applicants to assess their suitability for employment in positions of trust. We do not discriminate unfairly against any individual on the basis of a conviction or any other information revealed as a result of a DBS disclosure.

Employment Information & Support

If you are considering applying for an apprenticeship or a role where the salary is (Grade 2-5), and would like to visit us to learn about the application, interview process and what it is like to work for the council,

Attached documents

2026 Business Manager JD.docx