Business Manager

Lithia UK; Birmingham; On-site; GBP 26,000 - 60,000; Full time

Benefits offered by this job

33 days annual leave

Birthday day off

Family leave policies

Salary sacrifice car

Volunteer day

Long service milestones

Career development

Cycle to work

Discounts

Referral scheme

Job summary

Evans Halshaw in Birmingham is seeking a Business Manager to drive Finance and Insurance opportunities while delivering outstanding customer relationships and a 5‑star CSI performance.

In this role, you will lead a sales team, identify customer needs, and mentor the team to convert prospects into loyal customers, while working under pressure to hit monthly targets and budget expectations.

Qualifications

• Strong professional acumen and outstanding work ethic.
• Excellent communication skills.
• Ability to lead a team and drive results.
• Proven ability to meet monthly sales targets.
• Strong influence and negotiation skills.
• Excellent relationship building with team and customers.

Responsibilities

• Drive sales team to optimise Finance and Insurance opportunities.
• Identify wants and needs of the customer while building rapport to retain them to the brand.
• Support and motivate the team to convert prospects into customers.
• Work under pressure, establishing targets and monitoring performance against budget.
• Address shortfalls with your team and Sales Manager.
• Provide regular feedback, review performance and coach development.

Skills

Professional acumen

Communication skills

Team leadership

Sales targets

Negotiation

Relationship building

Job description

Business Manager

Evans Halshaw

BYD, Birmingham

£26,000 basic salary with OTE £60,000, company car, pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services

As a Business Manager with us, you will be instrumental in driving Finance and Insurance opportunities while focusing on achieving outstanding customer relationships and a 5‑star CSI performance.

What do you need to succeed as a Business Manager?

• A high level of professional acumen and have an outstanding work ethic
• Excellent communication skills
• Ability to captain a team to obtain outstanding results as well as supporting and leading them
• Ability to meet and exceed sales targets monthly
• Influence and negotiation skills
• Excellent relationship building skills, with both your team and customers

What does the Business Manager role involve?

• Driving your sales team to optimise every Finance and Insurance opportunity that comes into the business
• Establish wants and needs of the customer while building a rapport that will retain them to the brand and the business
• Expertly handling the enquiry management process, supporting and motivating your team to convert prospects into customers
• Working under pressure, establishing targets and monitoring performance against budget
• Understanding shortfalls and addressing those with your team and Sales Manager
• Regular feedback to your team, looking at performance, targets and coaching to developing them

What we can offer you:

• Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
• Celebrate your special day with an extra day off on your birthday
• Our industry‑leading Family Leave Policies ensure you’re supported when it matters most
• Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive
• Take a paid day to volunteer and give back to a cause close to your heart
• We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
• Unlock your potential with tailored training and endless career growth opportunities
• Commute for less with our cycle to work scheme
• Access high street discounts to make the everyday a little more rewarding
• Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme

Equal Opportunity

Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio‑economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.