Business Intelligence Specialist

Community Integrated Care; Manchester; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Retail discounts

Holiday discounts

Cycle to work scheme

Travel discounts through benefits app

Job summary

Community Integrated Care is seeking a Business Intelligence Analyst in the Manchester area to help the organisation understand performance, identify trends, and drive improvements through analytics. You will collect requirements, develop reporting and dashboards, and ensure data quality across enterprise reporting environments.

The role emphasizes stakeholder collaboration, data modelling, GDPR compliance, and the delivery of actionable insights to support service outcomes for people supported

Qualifications

• Degree or equivalent experience in data/CS-related field.
• Minimum 2 years’ experience in BI or data analytics.
• Strong experience with Power BI, Power Query, DAX and SQL.
• Experience creating reports from relational, transactional or data warehouse environments.
• Understanding of data transformation, modelling and reporting principles.
• Knowledge of GDPR and data governance best practice.

Responsibilities

• Understand reporting and analytical requirements with stakeholders.
• Develop reporting solutions and deliver high-quality analysis to inform decision-making at all levels.
• Shape data architecture and ensure robust, secure reporting environment.
• Create Power BI dashboards, dataflows, and datamarts to enable self-service BI.
• Provide ad-hoc analysis to support business decisions and service improvements.
• Maintain and enhance existing BI solutions and ensure data quality.

Skills

Stakeholder management

Data-driven decision making

Analytical thinking

Communication skills

Attention to detail

Education

Degree in Data Science, Statistics, Computer Science or related OR equivalent experience

Tools

Power BI

SQL

Power Query

DAX

Data Warehousing basics

Job description

Who you'll be supporting & more about the role:

Responsibilities

• As a Business Intelligence Analyst, you'll play a pivotal role in helping the organisation understand performance, identify trends, predict future demand, and uncover opportunities for improvement.
• Working closely with stakeholders across the charity, you'll gather requirements, develop innovative reporting solutions, and deliver high-quality analysis that influences decision‑making at every level.
• You’ll also help shape our evolving data architecture and ensure our reporting environment remains robust, secure, and fit for the future.
• This is an opportunity to work on meaningful projects where your insights will directly support service improvements and enhance the lives of the people we support.
• Partnering with stakeholders to understand reporting and analytical requirements.
• Collecting, analysing, interpreting and presenting complex data to a variety of audiences.
• Developing insightful dashboards, reports and analytical solutions using Power BI.
• Providing ad‑hoc analysis to support business decision‑making.
• Maintaining and improving existing reporting and BI solutions.
• Acting as a data steward, ensuring data quality and integrity.
• Supporting the development and maintenance of enterprise data models.
• Creating Power BI Dataflows, Datamarts, and other self‑service BI solutions.
• Administering the organisation's Power BI Service environment.
• Implementing appropriate security and governance controls within BI solutions.
• Supporting system implementations and helping ensure data and reporting requirements are embedded from day one.
• Staying up to date with emerging Microsoft technologies and BI best practice.

You’ll be a curious and analytical thinker who enjoys turning data into actionable insight. You will be comfortable working with stakeholders at all levels and explaining technical concepts in a clear and engaging way.

Essential Skills & Experience

• Degree in Data Science, Statistics, Computer Science or a related subject OR equivalent experience
• Minimum 2 years’ experience in a Business Intelligence, Data Analyst or similar role.
• Strong experience with: Microsoft Power BI, Power Query, DAX, SQL
• Experience developing reports from relational, transactional or data warehouse environments.
• Excellent understanding of data transformation, modelling and reporting principles.
• Experience using data to drive service improvement and operational performance.
• Basic knowledge of Data Warehousing
• Understanding of GDPR and data governance best practice.
• Strong communication and stakeholder management skills.

Desirable

• Relevant Microsoft, SQL or Power BI certifications.
• Experience within social care, HR, recruitment or a regulated environment.
• Knowledge of machine learning or AI‑based analytical techniques.
• Experience administering Power BI Service.

At Community Integrated Care, data is more than numbers - it helps us improve lives. As one of the UK's largest and most successful social care charities, we’re looking for a Business Intelligence Specialist to help us transform data into meaningful insight that drives operational excellence, improves services, and supports better outcomes for the people we support.

At Community Integrated Care, you’ll join an organisation that genuinely changes lives every day. We’re proud of our innovative approach, strong values, and commitment to investing in our people.

Interested? If you’re ready to use your analytical skills to create meaningful impact and help shape the future of one of the UK's leading social care charities, we’d love to hear from you.

Interviews will be held at our head office in Widnes w/c 21st September.

If you’re passionate about data, enjoy solving complex problems, and love uncovering stories hidden within information, this could be your next exciting career move. This is a full-time permanent role with attendance at our head office in Widnes required at least once a week so our ideal candidate will be based within an hour’s commute of Widnes.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level. In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34. The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.

Interested and want to know a bit more? To find out more about our charity check out: https://www.youtube.com/watch?v=Z-zYkoj7x8s

What is The Deal for you?

• Flexibility! You can work your full-time hours over 4 days and enjoy a long weekend or work over 5 days to accommodate your other commitments.
• Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
• Best Lives Possible: You’ll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder.
• Development: We’ll work with you to develop your career or to learn and experience new things. We’re passionate about developing our people!
• Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you’ll have the support available to lead an easier (financial) life.