Business Intelligence Administrator

Allscreens Nationwide Ltd; West Calder; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Sodexo benefits

Retirement plan

Gym discount

Employee assistance

Job summary

Sodexo is seeking a Business Intelligence Administrator at HMP Addiewell to provide vital administrative and internal audit support within the Business Intelligence Unit. You will maintain data tracking systems, support investigations and ensure compliance with legislative and security requirements.

You will work with senior management and stakeholders to deliver timely, accurate information, take minutes, manage archives, and support continuous improvement of departmental processes.

Qualifications

• Educated to National 5 in Mathematics and English or equivalent.
• Proficient in MS Office, particularly Excel.
• Experience in administrative/compliance environments preferred.

Responsibilities

• Maintain and update tracking systems and records with high accuracy.
• Review and process written complaints and investigations.
• Draft official correspondence based on investigation outcomes.
• Manage phone and email queries and provide administrative support to the team.
• Take minutes, manage archives, and provide cover during periods of absence.
• Ensure adherence to legislative deadlines and security procedures.
• Support continuous improvement of departmental processes.

Skills

MS Office

Excel

Attention to detail

Time management

Independent working

Written and verbal communication

GDPR/SAR/FOI knowledge

Education

National 5 Mathematics & English

Job description

Job Title: Business Intelligence Administrator

Role Overview

HMP Addiewell is seeking a highly organized and detail-focused

Business Intelligence Administrator to provide vital administrative and internal audit support within the Business Intelligence Unit. This role plays a critical part in maintaining accurate data tracking systems, supporting investigations, and ensuring compliance with legislative and security requirements. The successful candidate will contribute to the efficient operation of the department, supporting senior management and key stakeholders with timely and accurate information.

Key Responsibilities

• Maintain and update tracking systems and records with a high degree of accuracy
• Review and process written complaints and investigations
• Draft official correspondence based on investigation outcomes
• Manage phone and email queries and provide administrative support to the team
• Take minutes, manage archives, and provide cover during periods of absence
• Ensure adherence to legislative deadlines and prison security procedures
• Support continuous improvement of departmental processes

Person Specification

• Highly organized with excellent attention to detail
• Strong time management and ability to work independently
• Proficient in MS Office, particularly Excel
• Excellent written and verbal communication skills
• Ability to multi-task and work effectively within a team
• Educated to National 5 in Mathematics and English or equivalent
• Knowledge of GDPR, SARs, and FOIs
• Previous experience in a similar administrative or compliance environment
• Willingness to undertake additional responsibilities such as fire warden or first aider
• Quick learner with the ability to absorb and apply new information

Package Description

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

In addition, we offer20+ Sodexo benefits such as Sodexo retirement plan, discounts to over 1,900 brands to shop online, Gym discount to maintain a healthy lifestyle, a confidential 24/7 employee assistance programme providing independent support to overcome whenever life has its obstacles including emotional support, legal and financial advice.

For further details regarding our Sodexo benefits please see attached.

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.