Business Enquiries & Partnerships Coordinator

Lancashire; Preston; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

The University of Lancashire's RKES invites applications for a Business Enquiries Coordinator. You will be the front line for business enquiries, delivering a professional, responsive service across calls, emails and CRM platforms.

You will coordinate from initial contact to resolution, keeping records accurate while supporting events and employer engagement. Ideal candidates will have strong organisational and communication skills, experience with CRM/database systems, and the ability to manage

Qualifications

• Experience in a customer-facing environment.
• Experience using CRM or database systems to record and track enquiries.
• Ability to manage a high volume of enquiries with accuracy and attention to detail.

Responsibilities

• Be the first point of contact for business enquiries, providing a professional, responsive, customer-focused service via telephone, email and CRM systems.
• Coordinate enquiries from initial contact through to resolution and maintain accurate records.
• Support events and assist with business development activities to enhance employer engagement.

Skills

Customer service

Communication

Organisational skills

Stakeholder management

Tools

CRM software

Database skills

Job description

The University of Lancashire's RKES invites applications for a Business Enquiries Coordinator. You will be the front line for business enquiries, delivering a professional, responsive service across calls, emails and CRM platforms.

You will coordinate from initial contact to resolution, keeping records accurate while supporting events and employer engagement. Ideal candidates will have strong organisational and communication skills, experience with CRM/database systems, and the ability to manage