Business Enabling Services Support Officer - AC

TN United Kingdom; Scotland; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading health organization in Fife is seeking a Business Enabling Services Support Officer. This role involves managing business processes, handling inquiries, and supporting project management in a flexible hybrid work environment. Ideal candidates will have strong communication and organizational skills, with a focus on teamwork and attention to detail.

Qualifications

• Excellent communication and interpersonal skills.
• Proactive approach with strong organizational skills.
• Ability to prioritize workloads and meet conflicting demands.

Responsibilities

• Facilitate and coordinate mandatory business processes.
• Handle complaints and information requests.
• Provide project management support.

Skills

Communication

Interpersonal Skills

Organizational Skills

Attention to Detail

Job description

Job Title: Business Enabling Services Support Officer - AC, Fife

Client: NHS Fife

Location: Fife, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 3db18af6a47c

Job Views: 3

Posted: 17.05.2025

Expiry Date: 01.07.2025

Job Description:

This position is open to NHS Fife internal applicants only. You must be a current employee of NHS Fife to apply.

Role Overview: As a Business Enabling Services Support Officer, your primary responsibility will be to facilitate and coordinate a comprehensive approach to mandatory business processes, including handling complaints, information requests, and vacancy management. You will focus on processing and monitoring complaints and inquiries received both directly and indirectly into the Director of Health and Social Care. Additionally, this role involves providing project management support and harmonizing various aspects related to the effective functioning of the Business Enabling Portfolio.

Candidate Profile: The ideal candidate will possess excellent communication and interpersonal skills, with the ability to develop effective working relationships with colleagues. A proactive approach, strong organizational skills, and attention to detail are essential to prioritize workloads and meet conflicting demands.

Additional Details: Further information about the activities of this role, along with the skills and experience required, can be found in the attached job description and person specification.

Working Hours and Location: 30 hours per week with a flexible hybrid working pattern from home and Fife House, Glenrothes, Fife.

Equal Opportunities:

NHS Fife is committed to ensuring all employees are legally entitled to work in the UK. We promote equality and diversity and welcome applications from all sections of society, including disabled candidates, those with long-term conditions, or neurodivergent individuals. We are dedicated to making reasonable adjustments to our recruitment practices to support a diverse workforce.