Business Development Team Lead

Johns&Co; Greater London; On-site; GBP 65,000 - 85,000; Full time

Benefits offered by this job

Enhanced holiday

Birthday leave

Performance-based incentives

Therapy sessions with PLUMM

Professional development opportunities

Job summary

Johns&Co, a fast-growing London estate agency, seeks a Business Development Team Leader to drive day-to-day leadership and the development of Consultants in the East or West London division. You will be second-in-command to the Head of Business Development, ensuring the team is organized, accountable and consistently performing to standards.

The role requires coaching, performance management and the ability to develop talent while driving pipeline and revenue growth within a hands-on

Qualifications

• Experience in business development, property or estate agency sales.
• Experience mentoring or coaching others.
• Ability to hold people accountable for performance.
• Comfortable with challenging performance conversations.
• Highly organized with ability to manage multiple consultants and pipelines.
• Strong commercial awareness linking activity to revenue.
• Analytical and data-driven in performance reviews.
• Excellent communication and interpersonal skills.
• Proactive, solutions-focused, ownership mindset.
• Attention to detail and comfort working with senior management.
• Aspires to broader management as the function grows.

Responsibilities

• Lead and support Business Development Consultants in your division.
• Implement strategy, standards and expectations for the division.
• Create a high-performance, accountable team culture.
• Monitor KPIs, CRM and pipeline; act on trends and underperformance.
• Conduct regular one-to-ones and pipeline reviews.
• Provide hands-on coaching and training.
• Support recruitment, onboarding and probation.
• Roll out new processes and scripts to improve performance.
• Build relationships with Sales, Lettings and Branch Managers.
• Support Head of Business Development in wider function.

Skills

Business development

Team leadership

Coaching

Performance management

Accountability

Analytical thinking

Communication skills

Relationship building

Sales pipeline

Tools

CRM

Job description

Job Title; Business Development Team Leader

The Role

JOHNS&CO is looking for an Business Development Team Leader to join our growing Business Development team.

Reporting to the Head of Business Development, you will play a key role in the day-to-day management, performance and development of the Business Development Consultants within your division.

This is a hands‑on leadership position and you will act as second-in-command to the Head of Business Development. You will be responsible for ensuring your team is organised, accountable and consistently performing against the standards and expectations of the business.

You will need to understand what good Business Development looks like, from generating market appraisals and creating opportunities through to securing instructions and generating revenue, while being able to identify where individuals need additional support, coaching or accountability.

This role is suited to someone who enjoys developing people, is confident having difficult conversations and takes ownership of performance rather than simply reporting problems upwards.

Your responsbilities as a Business Development Team Leader

• Manage and provide day-to-day leadership, direction and support to Business Development Consultants within your allocated East or West London division.
• Work closely with the Head of Business Development to implement departmental strategy, standards and expectations, taking ownership of the overall performance and development of your division.
• Create a high-performance, accountable and collaborative team culture, leading by example through your attitude, organisation, professionalism and work ethic.
• Monitor individual and team KPIs, CRM and pipeline activity, identifying trends, opportunities and underperformance, and taking appropriate action to improve performance, conversion, instructions and revenue.
• Conduct regular one‑to‑ones, performance and pipeline reviews, agreeing clear actions and holding consultants accountable for delivering against targets and expectations.
• Provide hands‑on coaching, feedback and practical support, identifying development and training requirements and working with the Head of Business Development to deliver relevant training.
• Support the recruitment, onboarding and probation of new starters, ensuring they understand the expectations, standards and working practices of the Business Development team.
• Support the rollout of new processes, scripts, systems and working practices, ensuring they translate into measurable improvements in performance.
• Build strong relationships with Sales, Lettings and Branch Managers, ensuring Business Development activity aligns with office priorities and maintaining strong communication across the wider business.
• Support the Head of Business Development with the wider management and development of the Business Development function.

Your Skills and Experience

We're looking for someone with previous experience in business development, property or estate agency sales, ideally with experience managing, mentoring or coaching others.

• Has demonstrable experience working within a high-performance sales or business development environment.
• Has previous experience managing, mentoring, coaching or developing individuals.
• Is confident holding people accountable for their performance.
• Is comfortable having challenging but constructive performance conversations.
• Is highly organised and capable of managing multiple consultants and pipelines.
• Has strong commercial awareness and understands the relationship between activity, opportunities, instructions and revenue.
• Is analytical and comfortable using performance data to identify issues and opportunities.
• Can identify why someone is underperforming and, importantly, knows how to help them improve.
• Has excellent communication and interpersonal skills.
• Is proactive, solutions‑focused and takes ownership.
• Has excellent attention to detail.
• Is comfortable working closely with senior management.
• Has the ambition to develop into a broader management position as the Business Development function continues to grow.

Why Join Us?

• Enhanced holiday allowance, including additional holiday schemes and birthday leave.
• Comprehensive benefits package, including enhanced maternity/paternity leave and death in service benefits.
• Company wide performance‑based incentives, including international trips.
• Wellbeing - As we partner with PLUMM, you will have access to therapy sessions with over two hundred trained therapists.
• Opportunities for professional development and career growth.

About Us

At Johns&Co we're a fast growing and innovative London estate agency. We consider it our responsibility to know the London property market inside out, and we're committed to providing the very best service to everyone we come in contact with.

We're not just about where we've been, but where we're headed. With a relentless focus on growth, the possibilities for advancement are endless and now is the time to join us on our journey.