Business Development Officer

HJE; Greater London; Hybrid; GBP 30,000 - 46,000; Full time

Benefits offered by this job

Private healthcare

27 days annual leave

Blue Light Card discounts

Interest-free season ticket loans

Cycle to work scheme

Eye care vouchers

Local business discounts

Staff gym

Shop discount

Refer a Friend

Cinema membership

Personal development

Events and awards

Career progression

Job summary

St John & St Elizabeth Hospital (HJE) in London seeks a Business Development Officer to support hospital management and drive commercial success. The role focuses on key users including consultants, medical secretaries, GPs and allied health professionals, and local businesses as potential referrers.

Join a leading private hospital with a charitable model, offering a comprehensive range of treatments and a dedicated marketing function promoting growth and profitability for the hospital.

Qualifications

• Educated to degree level or possess equivalent Business Development experience.
• At least 1 year of business development and/or sales experience.
• Ability to work independently and meet deadlines.
• Demonstrates a working knowledge of Independent Hospitals.
• Independent hospital sector experience.
• Evidence of successfully managing projects using a collaborative and professional approach and operating well under pressure.

Responsibilities

• To manage the relationships with consultants, understanding the different levels of prioritisation and resource allocation to each.
• Ensuring that consultants have best utilisation of their time, maximising capacity and efficiencies.
• Being involved in the new consultant inductions, ensuring that the consultants’ practice is set up.
• Taking on specialty specific projects to lead the team on developing best practice services.
• Working with the consultant leads on the running of the specialty meetings to ensure they are well attended, have a strong purpose and are clearly linked to the strategic direction of the hospital and MAC.
• Create regular events to ensure both GP and Consultant engagement.
• Gather market place intelligence that promotes the introduction of new initiatives.
• Collate feedback to the team based on services provided.
• Promote the GP educational programme and run events.
• Analysis of financial and activity-based data to create / influence activity that drives business.
• Build on local businesses knowledge to promote the services of HJE to raise awareness and referrals for marketing activity for both self-pay and PMI opportunities.

Skills

Business development

Sales experience

Project management

Independent hospital knowledge

Stakeholder management

Education

Degree level

Job description

We are looking for a Business Development Officer to support the management and business development activity of key users of the St John and St Elizabeth Hospital (HJE) facilities to ensure the commercial success of the Hospital. Key users are defined as:

• Consultants - To support the delivery of the Consultant and specialty strategy set out by the Business Development Manager (BDM), Commercial Director and the CEO.
• Consultant medical secretaries (external)
• GP’s
• AHP’s

Other potential referrers of patients to HJE such as local businesses.

The Marketing team within the Commercial department plays a vital role in promoting the Hospital. It serves as the face of HJE, coordinating and producing all materials representing the Hospital and generating the Hospital revenue. It is the Marketing teams role to reach out to prospective patients, consultants, GP’s and Allied Health professionals and community whilst creating an overarching image that represents our beliefs and values and generating profitable leads for the hospital.

St John & St Elizabeth Hospital is a leading private hospital in London, offering a comprehensive range of specialist medical treatments, clinics and diagnostic services from a team of world-class consultants, supported by a dedicated team of clinical and non-clinical staff.

We are known for our exceptional standards of care, excellent nursing standards, and cutting-edge medical treatments.

We have 170 years of history and are looking for people to join us for the next chapter. We are very unique as the only truly charitable private hospital in London and as a charity, every private patient treated helps support our on-site community hospice.

Am I the right person for this Business Development Officer role?

• Educated to degree level (or possess equivalent Business Development experience)
• At least 1 years’ experience of business development and or sales experience
• An ability to work independently and take decisions – but know when to seek guidance ‑ and deliver to deadlines
• Demonstrates a working knowledge of Independent Hospitals
• Independent hospital sector experience
• Evidence of successfully managing projects using a collaborative and professional approach and operating well under pressure

What are the Responsibilities of this Business Development Officer role?

• To manage the relationships with consultants, understanding the different levels of prioritisation and resource allocation to each
• Ensuring that consultants have best utilisation of their time, maximising capacity and efficiencies
• Being involved in the new consultant inductions, ensuring that the consultants’ practice is set up
• Taking on specialty specific projects to lead the team on developing best practice services
• Working with the consultant leads on the running of the specialty meetings to ensure they are well attended, have a strong purpose and are clearly linked to the strategic direction of the hospital and MAC
• Create regular events to ensure both GP and Consultant engagement
• Gather market place intelligence that promotes the introduction of new initiatives
• Collate feedback to the team based on services provided
• Promote the GP educational programme and run events
• Analysis of financial and activity-based data to create / influence activity that drives business
• Build on local businesses knowledge to promote the services of HJE to raise awareness and referrals for marketing activity for both self-pay and PMI opportunities

Why apply for this role?

At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;

When you become part of the HJE Family, these are some of the benefits you will receive:

• Private healthcare scheme worth up to £20,000 per year
• 27 days annual leave
• Blue Light Card discounts
• Interest‑free season ticket loans
• Cycle to work scheme
• Free eye check‑up vouchers with contribution towards lenses
• Free newspaper and media subscriptions
• Local Business discounts
• Staff Gym
• Discount in our Hospice Charity shop
• Refer a Friend scheme
• Free Cinema Society Membership offering discounted tickets
• Personal development and training courses
• Annual events and recognition awards
• Career progression and increments