Business Development Manager

HJE

Greater London

On-site

GBP 60,000 - 80,000

Full time

14 days+

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Benefits offered by this job

Private healthcare scheme worth up to £20,000

27 days annual leave

Interest-free season ticket loans

Cycle to work scheme

Free eye tests

Local business and retail discounts

Free Cinema Society membership

Staff Gym

Refer a Friend scheme

Personal development and training

Annual recognition awards and events

Job summary

The Hospital of St John & St Elizabeth (HJE) is seeking an experienced Business Development Manager to join our team in St John's Wood, London. This role involves driving consultant engagement and building referral networks to achieve revenue growth.

Ideal candidates will have substantial experience in private healthcare, exceptional interpersonal skills, and a solid track record in business development. HJE offers a supportive environment, competitive benefits including a private healthcare scheme, 27 days annual leave, and opportunities for personal development.

Qualifications

5+ years of experience in business development, sales, or consultant liaison at a senior level.
Proven ability to drive referrals and revenue growth.
Strong capability in analyzing market data and leveraging CRM systems.

Responsibilities

Grow and retain consultant referrals across all service lines.
Manage and provide oversight to Business Development Officers.
Analyze market data to identify priorities and prepare monthly reports.
Facilitate consultant meetings and maintain detailed records.

Skills

Experience in independent/private hospitals

Strong interpersonal skills

Results-driven with a track record

CRM system familiarity

Education

Diploma in marketing or management

Job description

The Hospital of St John & St Elizabeth (HJE) is one of London's leading independent hospitals, located in St John's Wood, minutes from Central London on the Jubilee line. Uniquely, all of our profits fund St John's Hospice, our onsite end-of-life charity – meaning the work you do here has a direct impact beyond commercial results.

We are looking for an experienced Business Development Manager to join our commercial team, reporting to the Head of Patient Services. This is a senior relationship-focused role for someone who thrives on driving consultant engagement, building referral networks, and delivering measurable revenue growth in a complex private healthcare environment.

Is this role right for you?

You will have substantial experience working in an independent or private hospital setting, with at least five years in a business development, sales, or consultant liaison capacity at senior level.
You will be results-driven with a demonstrable track record against growth targets, and comfortable working with utilisation data, market demographics, and consultant referral patterns to inform your priorities.
You should be educated to diploma level or above in marketing or management, though candidates with equivalent industry experience are strongly encouraged to apply.
Familiarity with CRM systems and a structured approach to market intelligence and pipeline management will be important in this role.
Above all, we are looking for someone with outstanding interpersonal skills, sound personal judgement, and the resilience to operate effectively in a fast-paced, consultant-facing environment.

What will you be doing?

As the principal liaison for the consultant body at HJE, you will be responsible for growing and retaining referrals across all service lines, targeting and recruiting new consultants, and shifting activity from competitor sites.
You will manage two Business Development Officers, providing direction and oversight to ensure consistent and effective delivery across the team.
Day to day, you will analyse market and utilisation data to identify relationship priorities, prepare monthly reports on new business opportunities and pipeline progress, and work closely with the Head of Patient Services, Commercial Director, and Head of Marketing to shape the hospital's overall consultant engagement strategy.
You will own issue resolution between consultants and hospital leadership, operating with a clear follow-up protocol and a strong sense of urgency.
You will also facilitate consultant specialty group meetings, drive cross-specialty referral opportunities, and maintain detailed, accurate records via our CRM system.

Why HJE?

We offer a genuinely supportive environment with real scope for commercial impact. Benefits include: