Business Development Mangager

Flowdesk BPO; Greater London; Hybrid; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Fully remote working

Flexible hours

Professional development budget

Quarterly performance bonuses

Job summary

A dynamic outsourcing firm in the UK seeks an experienced Business Development Manager to drive client acquisition and build the sales function. You will identify new business opportunities across various sectors, manage your pipeline, and close significant deals, with an opportunity for real impact on company growth. This fully remote position offers a competitive salary and uncapped commissions based on performance.

Qualifications

• 3+ years of B2B sales experience with a track record of hitting targets.
• Comfortable with longer sales cycles and consultative selling.
• Self-starter who can build a pipeline independently.

Responsibilities

• Identify and qualify new business opportunities across target sectors.
• Build and manage your own pipeline using LinkedIn and email outreach.
• Run discovery calls and close deals.

Skills

B2B sales experience

New business development focus

Consultative selling

Communication skills

Pipeline building

Tools

HubSpot

Job description

Overview

FlowDesk BPO builds and manages dedicated offshore teams for UK and international businesses. We're not a traditional outsourcing company—we're an operating partner that helps businesses scale faster through high-quality, outcome-focused offshore teams based in Pakistan.

We work with clients across e-commerce, energy, real estate, logistics, and professional services, helping them build back-office operations, customer service teams, and sales support functions that deliver results.

We're a founder-led business in growth mode, and we're looking for our first Business Development Manager to drive our expansion across the UK market.

The Role

This is a new business hunter role. You'll be responsible for identifying, qualifying, and closing new clients who need offshore teams to scale their operations.

You'll work directly with the founder, building the sales function from the ground up. This isn't just a sales job—it's an opportunity to shape how we go to market, which sectors we target, and how we position ourselves against competitors.

If you've been in a BDM role where you're one of many, and you want ownership, impact, and direct influence on company growth, this is it.

What You'll Do

Business Development (80%)

• Identify and qualify new business opportunities across target sectors (e-commerce, energy brokers, real estate, logistics, taxi companies)
• Build and manage your own pipeline using LinkedIn, email outreach, referrals, and industry networks
• Run discovery calls, demos, and consultative sales conversations with business owners and operations leaders
• Develop proposals and close deals (typically £30K-£100K annual contract value)
• Own the full sales cycle from prospecting to signed contract

Strategy & Market Intelligence (10%)

• Provide feedback on messaging, positioning, and go-to-market strategy
• Identify new sectors and opportunities we should be targeting
• Share insights on competitor activity and market trends
• Contribute to case studies, testimonials, and sales collateral

Client Transition (10%)

• Work with the operations team to ensure smooth client onboarding
• Maintain relationships with new clients during first 30 days
• Gather feedback to improve sales and delivery processes

What We're Looking For

Must-Haves

• 3+ years of B2B sales experience with a track record of hitting or exceeding targets
• New business development focus—you're a hunter, not an account manager
• Experience selling services (not products)—ideally consulting, outsourcing, recruitment, or SaaS
• Comfortable with longer sales cycles (4-8 weeks) and consultative selling
• Strong discovery and qualification skills—you ask the right questions
• Self-starter who can build pipeline from scratch without hand-holding
• Excellent communication skills—written and verbal
• Based in the UK (remote working, but UK timezone required)

Nice-to-Haves

• Experience in outsourcing, BPO, recruitment, or staffing industries
• Existing network in target sectors (e-commerce, energy, logistics, real estate)
• CRM experience (we use HubSpot)
• Understanding of offshore/nearshore hiring models

What Won't Work

• You need a lot of direction and structure to perform
• You're uncomfortable with cold outreach or building pipeline independently
• You prefer account management or customer success over new business
• You're looking for a corporate environment with defined processes

Compensation & Benefits

Earnings

• Base Salary: £38,000 - £42,000 (depending on experience)
• Commission: 5% of annual contract value (uncapped)
• OTE: £60,000 - £65,000 (based on £400K - £460K quota)
• Accelerators: 7.5% commission rate on deals above 120% quota
• Top performers earning £70K+ in year one is realistic

Benefits

• Fully remote working (UK-based)
• Flexible hours (results matter, not presenteeism)
• Laptop and equipment provided
• 25 days holiday + bank holidays
• Professional development budget (£500/year)
• Quarterly performance bonuses
• Direct access to founder and leadership

Commission Structure Example

• Sign 8 clients at £50K annual contract value (£400K total) = £20,000 commission
• Sign 10 clients at £50K annual contract value (£500K total) = £27,500 commission
• Commission paid monthly as clients go live

Why Join FlowDesk Now?

You'll Have Real Impact

You're not employee #247. You're the first BDM. Your work directly determines company growth. You'll have the founder's ear and real influence on strategy.

You'll Build Something

This isn't a role where you execute someone else's playbook. You'll help create the playbook. You'll shape messaging, test new sectors, and figure out what works.

You'll Earn Well

Uncapped commission. Accelerators. No ceiling on what top performers can make. We want you to blow past OTE.

You'll Work With a Founder Who Gets It

Our founder has deep expertise in both UK and Pakistan markets, speaks the language, understands the culture, and has built the operational systems to deliver quality. You're not selling vaporware—you're selling something that works.

You'll Grow With Us

As we scale, so does your opportunity. First BDM becomes Head of Sales. Head of Sales becomes Sales Director. We're building for the long term, and early joiners get the upside.

The Process

• Apply with your CV and a brief note telling us: Your best sales win in the last 12 months
• Why you're interested in FlowDesk specifically

• Screening Call (20 mins) with founder
• Sales Interview (45 mins) - we'll do a role-play discovery call
• Final Conversation (30 mins) - culture fit, comp expectations, questions
• Offer - we move fast for the right person

How to Apply

Send your CV and cover note to: [e-mail]

Subject line: BDM Application - [Your Name]

In your note, answer:

• What was your biggest sales win in the last 12 months? (Deal size, how you won it, outcome)
• Why are you interested in FlowDesk specifically?
• What's your notice period?

We'll respond to every application within 3 working days.

Questions?

"Is this role fully remote?"

Yes. You can work from anywhere in the UK. We'll meet in person occasionally (quarterly), but day-to-day is fully remote.

"What's the quota?"

£400K - £460K in annual contract value in year one. That's roughly 8-12 clients depending on deal size. Achievable with consistent pipeline activity.

"How long are sales cycles?"

Typically 4-8 weeks from first conversation to signed contract. Smaller deals (£30-50K) close faster. Larger deals (£80-100K+) take longer.

"What support will I get?"

You'll work directly with the founder. We'll provide CRM, sales collateral, case studies, and operational support. But you'll own pipeline generation.

"Can I see commission in writing?"

Yes. Full commission structure and accelerators are documented in your contract. No ambiguity.

"What if I don't hit quota in my first few months?"

We understand ramp-up time. Quota expectations are prorated for first 90 days. Base salary provides stability while you build pipeline.