Business Development Manager - Services Division

Storm Recruitment (Swindon); England; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading company specializing in innovative solutions is seeking a Business Development Manager to foster partner relationships and drive growth. The role offers a hybrid work model, competitive salary, and additional earnings through performance-related bonuses, making it an exciting opportunity for an experienced candidate focused on building strategic partnerships.

Benefits

Car allowance

Performance-related bonus structure

Qualifications

• Proven experience in business development, partner management, or a similar role.
• Experience selling solutions in the Services area.
• Strong interpersonal skills and ability to build relationships.

Responsibilities

• Drive growth by developing relationships with partners and vendors.
• Collaborate with marketing and sales teams to ensure alignment.
• Monitor partner performance and provide guidance for growth.

Skills

Interpersonal skills

Relationship-building

Negotiation

Problem-solving

Project management

Communication

Presentation skills

Education

Proven experience in business development or partner management

Experience in the Services area

Good understanding of a Services Business

Experience in Converged Communications industry

Tools

CRM tools

Pathfinder+

Microsoft Office Suite

Job description

Title: Business Development Manager

Location: Newbury (role is hybrid 3 days in the office 2 days from home) or remote in the UK (expectation for daily customer/vendor visits either F2F or Virtual)

Salary: Up to £40k per annum + Up to £20k per annum OTE + £5,400pa car allowance

Term: Permanent

The Role:

The Business Development Manager (BDM) has a key role within our client's specialist business divisions, responsible for driving growth by developing and managing relationships with partners and vendors. This role focuses on partner recruitment, development, and engagement, while serving as the commercial expert for vendors and supporting strategic bids. The BDM will work closely with the Sales Account Managers (SAMs), Pre-Sales, marketing, and vendor teams to ensure alignment and success across all initiatives.

What will you be doing?

Partner Recruitment and Engagement

• Develop tailored strategies to recruit high-potential partners and onboard them effectively
• Ensure new partners understand the benefits and commercial opportunities of working with our client and its vendors.
• Use the partner development list (4 quadrants) to identify and follow up on new customer campaigns to attract potential new partners/vendors.

Partner Development and Enablement

• Work closely with SAMs to identify existing partners with potential to add new vendors to their portfolio.
• Utilise Pathfinder+ to create and implement education and development plans for partners, ensuring their active engagement.
• Collaborate with Pre-Sales and marketing teams to plan and execute partner development activities, including enablement programs, training sessions, and joint campaigns.
• Monitor partner performance and provide guidance to help them achieve their growth objectives.

Vendor Expertise and Relationship Management

• Act as the primary commercial expert for assigned vendors, providing in-depth knowledge of their benefits, products, and commercial models.
• Build and maintain strong relationships with direct touch sales teams and other key commercial contacts within vendor organisations.
• Represent the client in vendor meetings, events, and initiatives to advocate for the division s goals and priorities.

Account Management for Aligned Accounts

• Adopt account management responsibilities for accounts that are highly aligned with the division s technology and demonstrate significant value and growth potential.
• Work closely with the Internal Sales team to ensure day-to-day enquiries and support are effectively handled, enabling seamless account operations.
• Develop and implement strategic growth plans tailored to these accounts, focusing on maximising their potential and driving incremental revenue.
• Build strong relationships with key stakeholders within these accounts, acting as the primary commercial contact and trusted advisor.
• Monitor account performance, identify opportunities for growth, and address any challenges proactively to maintain high levels of satisfaction and engagement.

Operational Support

• Ensure that the Internal Sales team has the necessary information, tools, and training to create accurate and profitable solution quotes.
• Support operations teams to optimise product supply and ensure efficient stock management.
• Work with vendor operations and marketing teams to execute and follow up on offers and campaigns, especially those aimed at moving old and aging stock.

Bid Support and Commercial Leadership

• Serve as the commercial point of contact to support bids, ensuring alignment between partners and vendors.
• Provide commercial insights and recommendations to strengthen bid proposals and improve win rates.
• Work closely with internal teams to ensure bids are competitive and deliver value to all stakeholders.

Partner/Vendor Interaction and Collaboration

• Facilitate open communication and collaboration between partners and vendors to drive successful outcomes.
• Organise and lead regular meetings, workshops, and events to strengthen partner-vendor relationships.
• Ensure alignment on shared goals and objectives between all parties.

Market Insights and Strategic Planning

• Stay updated on market trends, competitor activities, and emerging technologies within the Hardware/Software/Services sector.
• Provide insights and recommendations to influence the division s strategy and priorities.
• Identify new opportunities for growth and innovation within the partner and vendor ecosystem

Requirements:

Qualifications and Experience:

• Proven experience in business development, partner management, or a similar role.
• Proven experience in the Services area, selling solutions.
• Good understanding of a Services Business.
• Experience working in the Converged Communications industry is preferred.
• Proficiency in CRM tools, Pathfinder+, and Microsoft Office Suite.

Skills and Competencies:

• Strong interpersonal and relationship-building skills.
• Proven experience in partner recruitment, development, and management.
• Expertise in vendor benefits, commercial models, and product positioning.
• Excellent project management and organisational abilities.
• Ability to collaborate across teams and work in a fast-paced environment.
• Strong negotiation and problem-solving skills.
• Knowledge of the Converged Communications industry and market trends.
• Exceptional communication, presentation, and training skills.

Key Performance Indicators (KPIs):

• Number of new partners successfully recruited and onboarded.
• Growth in partner-driven revenue and market share.
• Successful execution of partner education and development plans via Pathfinder+.
• Partner satisfaction and retention rates.
• Strength and quality of vendor relationships.
• Success rate of bids supported, and revenue generated through them.