Business Development Manager – Health & Social Care Contracts

The Flame Lily Healthcare & Complexcare Services; Wolverhampton; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Performance-based commission

Travel expenses or car allowance

Company pension scheme

Share option pool participation

Job summary

A healthcare organization is seeking a results-driven Business Development Manager in Wolverhampton. This full-time hybrid position focuses on securing contracts, including those funded through Personal Health Budgets and Local Authorities. The ideal candidate will have at least 5 years of experience in health or social care business development, a proven track record in contract acquisition, and the ability to maintain professional relationships. A performance-based commission structure and other benefits are included.

Qualifications

• Minimum 5 years’ experience in health or social care business development.
• Demonstrable success in securing Local Authority and/or ICB contracts.
• Strong understanding of regulated care services and procurement protocols.
• Existing professional network within social care commissioning, health brokerage, or IC/ICB teams.
• Strong understanding of regulated care services, procurement protocols, and framework agreements.
• Strategic thinker with strong negotiation and closing skills.
• Experience across supported living, complex care, mental health, and learning disability sectors.
• Comfortable presenting to senior stakeholders and managing complex negotiations.

Responsibilities

• Identify and win new business across Local Authorities and private healthcare clients.
• Develop tender responses and manage the procurement process.
• Build and maintain relationships with stakeholders and commissioners.
• Ensure compliance with CQC regulations.
• Ensure compliance with CQC regulations, framework agreements, and commissioning standards.
• Collaborate with operational teams to ensure service capacity aligns with pipeline growth.
• Maintain accurate CRM records, lead tracking, and provide regular performance reporting.
• Represent the organisation professionally at industry meetings, events, and commercial briefings.

Skills

Business development in health or social care

Negotiation skills

Strategic thinking

Networking within social care

Tools

CRM systems

Job description

We are a group of healthcare and care organisations comprising The Flame Lily Healthcare, Independent Care Solutions UK (ICSUK), and Agacia Care. Across the group, we provide healthcare staffing, supported living, complex care, and domiciliary services to adults and children across the UK.

We are seeking a results‑driven Business Development Manager to join our team immediately. The successful candidate will lead efforts to secure contracts and packages funded through Personal Health Budgets (PHBs), private clients, Local Authorities, and Integrated Care Boards (ICBs). This is a permanent, full‑time employed hybrid position reporting to the Managing Director.

Key Responsibilities

Identify and win new business across Local Authorities, ICBs, PHB‑funded care, and private healthcare clients.

Develop tender responses, bids, and proposals with full oversight of the procurement process.

Promote our full range of services: complex care, domiciliary care, supported living, and healthcare staffing.

Build and maintain long‑term relationships with commissioners, brokers, discharge teams, and case managers.

Ensure compliance with CQC regulations, framework agreements, and commissioning standards.

Collaborate with operational teams to ensure service capacity aligns with pipeline growth.

Maintain accurate CRM records, lead tracking, and provide regular performance reporting.

Represent the organisation professionally at industry meetings, events, and commercial briefings.

Ideal Candidate

Minimum 5 years’ experience in health or social care business development.

Demonstrable success in securing Local Authority and/or ICB contracts, PHB packages, or privately funded placements.

Existing professional network within social care commissioning, health brokerage, or IC/ICB teams.

Strong understanding of regulated care services, procurement protocols, and framework agreements.

Strategic thinker with strong negotiation and closing skills.

Experience across supported living, complex care, mental health, and learning disability sectors.

Comfortable presenting to senior stakeholders and managing complex negotiations.

Salary & Package

• Commission/Bonuses: Performance‑based commission linked to agreed KPIs and revenue targets (structure discussed at interview stage).
• Travel expenses or car allowance
• Company pension scheme
• Eligibility for participation in a share option pool upon achievement of agreed commercial milestones

Compliance & Safeguarding

Applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role.

Any appointment will be subject to satisfactory references and a declaration of any conflict of interest.

We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of race, gender, disability, religion, sexual orientation, or age.

All applications will be handled in accordance with our Data Protection Policy.

Required Supporting Documents

• CV and cover letter
• A non‑confidential summary of previous business development achievements, including indicative contract scale and nature of wins.

Start Date

This role is to commence as soon as possible.