Business Development Manager - Drain Doctor

Neighbourly®; Brackley; On-site; GBP 55,000 - 85,000; Full time

Job summary

Drain Doctor, part of the Neighbourly family, is seeking an experienced Business Development Manager to support growth across the South East of England. You will act as a trusted coach, strategic advisor and commercial partner to franchise owners, helping unlock growth opportunities, profitability and operational excellence.

This leadership role focuses on driving performance, launching new franchises, and delivering data-led improvements across the network.

Qualifications

• Commercially astute with strong analytical capability.
• Experience working with franchise networks or multi-site operations.

Responsibilities

• Partner with franchise business owners to drive growth and profitability.
• Analyse business performance and identify commercial opportunities.
• Coach and mentor franchisees to maximise results.
• Support new franchise launches and business development initiatives.
• Lead performance improvement plans for underperforming businesses.
• Drive adoption of best practice, systems and operational excellence.
• Influence strategic projects and business transformation initiatives.

Skills

Business Development

Commercial Leadership

Multi‑Site Operations

Franchise Support

Area or Regional Management

Operational Performance Improvement

Job description

Business Development Manager | South East Region | Drain Doctor (Neighbourly UK)

Help entrepreneurial business owners grow. Influence performance. Drive commercial success.

Drain Doctor, part of the globally recognised Neighbourly family of brands, is seeking an experienced Business Development Manager to support the continued growth and success of our franchise network mainly across the South East of England.

This is much more than a traditional BDM role.

You'll become a trusted coach, strategic advisor and commercial partner to franchise business owners, helping them unlock growth opportunities, improve profitability, strengthen operational performance and build sustainable businesses.

The Impact You'll Make

As a Business Development Manager, you'll sit at the heart of our franchise network.

You'll

• Partner with franchise business owners to drive growth and profitability
• Analyse business performance and identify commercial opportunities
• Coach and mentor franchisees to maximise results
• Support new franchise launches and business development initiatives
• Lead performance improvement plans for underperforming businesses
• Drive adoption of best practice, systems and operational excellence
• Influence strategic projects and business transformation initiatives

Most importantly, you'll help business owners achieve their ambitions while strengthening the overall success of the Drain Doctor brand.

What Success Looks Like

• High-performing and profitable franchise businesses
• Strong relationships across the network
• Consistent delivery of brand standards
• Data-led decision making and continuous improvement
• Increased customer satisfaction and commercial performance

What You'll Bring

We're looking for a commercially astute Business Development Manager who combines analytical strength with exceptional relationship-building skills.

You'll Likely Have Experience In

• Business Development
• Commercial Leadership
• Multi‑Site Operations
• Franchise Support
• Area or Regional Management
• Operational Performance Improvement

You'll Also Bring

• Strong financial and P&L understanding
• Excellent coaching and influencing skills
• Strategic thinking and commercial judgementExperience working across operations, finance and marketing functions
• Confidence interpreting data and turning insight into action

Why Join Drain Doctor?

At Neighbourly, we believe successful businesses are built through great partnerships.

You'll be joining an ambitious organisation where your expertise will have a direct impact on the success of business owners and the wider network.

If you enjoy combining commercial thinking with coaching, performance improvement and strategic influence, this is an outstanding opportunity to make a real difference.

Brand

DMD UK Drain Doctor