Business Development Manager

Sign Solutions; Redditch; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid work arrangements

21 days holiday + bank holidays

Training and CPD

Attendance bonus scheme

Health and wellbeing schemes

Mental Health support

Job summary

Sign Solutions is seeking a Business Development Manager to grow our client base, strengthen relationships, and support growth across interpreting, translation, accessibility and training services. The role is full-time with hybrid and flexible working options, including travel to client sites as required.

You will generate new business opportunities, manage client relationships, deliver proposals and presentations, and identify opportunities for repeat business and cross-selling while

Qualifications

• Experience in business development, sales or account management.
• Strong communication and interpersonal skills to influence stakeholders at all levels.
• Experience identifying, developing and converting new business opportunities.
• Excellent organisational skills and ability to manage multiple projects simultaneously.
• Commercial awareness and ability to propose solutions based on customer needs.
• Experience using CRM systems and maintaining accurate business records.

Responsibilities

• Generate and develop new business opportunities across existing and emerging sectors.
• Build, maintain and strengthen relationships with clients to encourage repeat business and account growth.
• Prepare and deliver professional sales presentations, proposals, quotations and tender responses.
• Identify opportunities to cross-sell and promote Sign Solutions services.
• Manage client accounts to meet requirements and contractual expectations.
• Maintain accurate records of customer interactions, activities and opportunities in the CRM.
• Research market trends, industry developments and sector opportunities to support lead generation.
• Support marketing and PR initiatives, including case studies and client success stories.
• Produce reports on sales activity, leads, pipeline performance and client milestones.
• Represent the organisation professionally at meetings, networking events and client visits.

Skills

Business development

Sales experience

CRM experience

Stakeholder engagement

Communication skills

Organisational skills

Self-motivated

Team collaboration

Tools

CRM software

Job description

We are looking for a Business Development Manager to join our team at Sign Solutions. This is an exciting opportunity to help grow our client base, strengthen existing relationships, and support the continued expansion of our interpreting, translation, accessibility and training services. This is a full-time role with hybrid and flexible working options available, including travel to client sites when required.

In this role, you will play a key part in generating new business opportunities, managing client relationships, delivering proposals and presentations, and identifying opportunities for repeat business and cross-selling. You will work closely with the Managing Director to develop new markets and increase revenue across a range of sectors.

The successful candidate will need previous business development, sales, account management or market development experience and be confident engaging with stakeholders at all levels.

Main Duties & Responsibilities

• Generate and develop new business opportunities across existing and emerging sectors.
• Build, maintain and strengthen relationships with prospective and existing clients to encourage repeat business and account growth.
• Prepare and deliver professional sales presentations, proposals, quotations and tender responses.
• Identify opportunities to cross-sell and promote the full range of Sign Solutions services.
• Manage client accounts effectively, ensuring services meet client requirements and contractual expectations.
• Maintain accurate records of customer interactions, activities and opportunities within the CRM system.
• Research market trends, industry developments and sector opportunities to support lead generation activities.
• Support the delivery of marketing and PR initiatives, including case studies, client success stories and promotional activities.
• Produce reports and management information on sales activity, leads, pipeline performance and client milestones.
• Represent the organisation professionally at meetings, networking events and client visits.

About You

Essential - you’ll need:

• Previous experience in business development, sales, account management or a similar customer-facing commercial role.
• Strong communication and interpersonal skills with the ability to build relationships and influence stakeholders at all levels.
• Experience identifying, developing and converting new business opportunities.
• Excellent organisational skills with the ability to prioritise workloads and manage multiple projects simultaneously.
• Commercial awareness and the ability to understand customer needs and propose appropriate solutions.
• Experience using CRM systems and maintaining accurate business records.
• A proactive and self-motivated approach with the ability to work independently and as part of a team.

Desirable - it would be great if you also have:

• Experience working within interpreting, translation, accessibility, public sector or service-based environments.
• Experience of tender submissions, bid writing or public sector procurement processes.
• Marketing or PR experience that supports lead generation and brand development.

What's In It For You?

• Hybrid and flexible working arrangements
• 21 days holiday plus bank holidays (Full Time Equivalent), increasing with service
• Training and CPD
• Attendance bonus scheme
• Health and Wellbeing schemes
• Policies to include Mental Health, Menopause and more
• Employee Assistance Programme / Cash Plan
• Access to discounts from hundreds of leading retailers
• Access to mental health specialist support
• Birthday celebrations/gifts
• Team events
• Occupational Sick Pay (OSP) and (SSP)
• Work for an established company with 25 years in the industry
• Supportive and flexible employer
• Disability Confident Leader
• Real Living Wage Employer
• Good Business Charter Accredited
• And more!

If you need any adjustments to take part in our recruitment process, please let us know, we’re happy to discuss what would help.

Applicants must be UK residents and have permission to work in the UK. All staff undergo a Baseline Personnel Security Standard (BPSS) check, which includes a standard DBS check.