Business Development Manager

Manchester City FC

Manchester

On-site

GBP 30,000 - 60,000

Full time

14 days+

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Benefits offered by this job

26 days' annual leave

Private healthcare and dental

Annual discretionary bonus

Health Cash Plan

Employee Assistance Programme

Company pension and life assurance

Free on-site parking

Complimentary meals

Access to sports and leisure clubs

Cycle to work

Give As You Earn

Discounted match tickets

City Store savings

City+ subscription

Stadium tour discounts

Retail and lifestyle offers

Job summary

Manchester City FC in Manchester is seeking a Business Development Manager to grow seasonal hospitality revenue by identifying and converting opportunities across inbound and outbound sales channels, building a healthy pipeline and turning interest into bookings that enhance the matchday experience.

You will manage day-to-day activity, host prospects on matchdays, support face-to-face meetings and work closely with Hospitality and wider commercial teams to deliver premium service to both

Qualifications

Experience in business development or sales, ideally in hospitality or premium services.
Ability to build and convert a sales pipeline from inbound and outbound activities.
Confidence in face-to-face selling and representing the Club professionally.
Strong communication, presentation skills and client relationship management.

Responsibilities

Identify, develop and convert opportunities across inbound and outbound channels.
Maintain a healthy pipeline and accurate reporting.
Host prospects on matchdays and support face-to-face meetings.
Collaborate with Hospitality and commercial teams to deliver a premium experience.

Skills

Sales experience

Hospitality knowledge

CRM experience

Relationship building

Prospecting

Job description

Location: Manchester, GB

Full Time / Part Time: Full Time

Contract Type: Permanent

Based in Manchester, this full-time permanent role plays a key part in growing Manchester City's seasonal hospitality revenue through proactive sales activity and relationship building. You will develop opportunities across inbound and outbound channels, work with a domestic and international client base, and help turn interest into bookings that deliver an outstanding matchday experience.

Manchester City is a football club rooted in East Manchester, with a story that began in 1880 and continues to grow today. Built on resilience, belief and togetherness, success on the pitch is driven by the moments and memories shared with millions of Fans around the world. City is known for its bravery, its determination to the very end and its strong connection to where we come from. With Mancunian roots and a global outlook, we are shaped by our Fans and driven by a long-term vision, from developing future talent to supporting the communities we call home. Together, we are creating the next chapter, the City way.

Within our Hospitality Sales team, we create memorable experiences for clients while supporting the commercial growth of the Club. Our focus is on thoughtful relationship building, high service standards and close collaboration across the business so we can deliver for guests and for the wider organisation.

The Role

As Business Development Manager, you will play a key part in growing Manchester City's seasonal hospitality revenue by identifying, developing and converting opportunities across inbound and outbound sales channels. The role is centred on building a healthy pipeline, nurturing relationships and turning interest into bookings that support the Club's commercial goals.

You will manage day-to-day sales activity with care and consistency, from prospecting, networking and lead generation through to accurate pipeline management and reporting. You will also host prospects on matchdays, support face-to-face meetings and bring a professional, informed approach to every customer interaction.

Success in the role will come from combining commercial instinct with strong organisation and consistent follow-through. You will work closely with colleagues across Hospitality and wider commercial teams to shape ideas, test new approaches and help deliver a high-quality experience for domestic and international clients.

What You'll Bring

Experience in business development or sales, ideally selling high-value products, premium services or hospitality offerings.
Ability to build, manage and convert a sales pipeline through outbound and inbound activity.
Confidence in face-to-face selling, including hosting prospects and representing the Club professionally on matchdays.
Strong communication and presentation skills, with the ability to influence and build relationships with a wide range of clients.
A proactive, organised approach to prospecting, networking, lead generation, data capture and CRM or database management.
Strategic thinking, teamwork and a clear focus on delivering revenue targets and excellent service.

Why Choose Us

Working at Manchester City means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work.