Business Development Manager

Zippd; Manchester; On-site; GBP 40,000 - 45,000; Full time

Job summary

Zippd is seeking a high-energy Business Development Manager in the UK to win new platform customers across SME and mid-market segments. You will own the full sales cycle from prospecting to close on a tech-enabled logistics platform with portal/API bookings.

The role is outbound/hunter in nature with a focus on revenue growth, platform adoption, and CRM-driven forecasting. Base pay £40,000-£45,000 with uncapped OTE £55,000-£90,000; commission-focused environment.

Qualifications

• 5+ years in B2B sales or business development (logistics, marketplace or platform preferred).
• Proven track record of winning new business and hitting revenue targets.
• Experience selling operational or technology-enabled services.
• Confidence managing the full sales cycle independently.
• Experience working with CRM systems (HubSpot, Salesforce or similar).
• Commercial understanding of margin, pricing and contribution.
• Confidence handling objections and pushing deals forward without passive follow-up.

Responsibilities

• New business development across SME and mid-market segments.
• Proactively identify and target ideal customer profiles across SME and mid-market segments.
• Build and manage a consistent outbound pipeline through cold outreach, referrals, networking and lead follow-up.
• Conduct structured discovery calls to understand customer volume, service needs, booking frequency and margin potential.
• Demonstrate platform capability and present a compelling onboarding process.
• Own the full sales cycle from first contact through to close.
• Close new accounts and convert to contracted or committed revenue where appropriate.
• Maintain CRM hygiene with accurate pipeline staging and forecasting at all times.
• Reactivate lapsed accounts - diagnose why they stopped and reposition the offer based on current needs.
• Platform adoption and encouraging self-booking.
• Increase portal usage and API integration where appropriate.
• Work closely with operations to resolve root causes of friction and booking issues.
• Reporting and performance: weekly revenue, pipeline value, automation %, churn risk.
• Own your revenue target and margin contribution - know your numbers.
• Use CRM (HubSpot) as the primary tool for planning and tracking activity.

Tools

HubSpot/Salesforce

Job description

We are seeking a high-energy, commercially driven Business Development Manager to win new business and drive revenue growth across SME and mid-market customers.

This is a predominantly outbound, hunter role. You will own the full sales cycle - from initial prospecting through to close and early account establishment - on a tech-enabled logistics platform where customers book jobs directly via portal or API.

Your primary mandate:

• Win new platform customers across SME and mid-market segments


• Build and manage a healthy forward pipeline with accurate forecasting


• Convert new accounts to contracted or committed recurring revenue


• Drive platform adoption and automated self-serve booking behaviour

Key Responsibilities

• New business development


• Proactively identify and target ideal customer profiles across SME and mid-market segments


• Build and manage a consistent outbound pipeline through cold outreach, referrals, networking and lead follow-up


• Conduct structured discovery calls to understand customer volume, service needs, booking frequency and margin potential


• Demonstrate platform capability and present a compelling onboarding process


• Own the full sales cycle from first contact through to close


• Close new accounts and convert to contracted or committed revenue where appropriate


• Maintain CRM hygiene with accurate pipeline staging and forecasting at all times


• Reactivate lapsed accounts - diagnose why they stopped and reposition the offer based on current needs


• Platform adoption


• Encourage customers to self-book and reduce reliance on manual intervention


• Increase portal usage and API integration where appropriate


• Work closely with operations to resolve root causes of friction and booking issues


• Reporting and performance


• Report weekly on: new revenue secured, pipeline value, automation %, and churn risk


• Own your revenue target and margin contribution - know your numbers


• Use CRM (HubSpot) as the primary tool for planning and tracking activity

What Good looks like (Within 6 months):

• 20-30 new active trading accounts won and onboarded (1m annualised revenue growth)


• 2-4 contracted Tier 1 accounts secured


• Reactivation wins from dormant account database


• A full, clean CRM pipeline with predictable weekly forecast


• Consistent self-serve and automated booking behaviour across new accounts


• A reputation internally and with customers for being responsive, commercial and delivery-focused

Candidates must demonstrate:

• 5+ years in B2B sales or business development (logistics, marketplace or platform preferred)


• A proven track record of winning new business and hitting revenue targets


• Experience selling operational or technology-enabled services


• Confidence managing the full sales cycle independently


• Experience working with CRM systems (HubSpot, Salesforce or similar)


• Commercial understanding of margin, pricing and contribution


• Confidence handling objections and pushing deals forward without passive follow-up

Desirable:

• Experience in same-day, courier, freight or transport sectors


• Experience selling self-serve or automated platforms


• Exposure to API or systems integration conversations

This Role Is Probably NOT For You If...

• You prefer slow-paced or heavily layered corporate environments


• You enjoy strategy more than execution


• You are uncomfortable with accountability and pace

Base pay £40,000 - £45,000

OTE :£55,000 - £90,000 (uncapped commission - revenue & margin KPIs)