Business Development Manager

Commercial; Leeds; Hybrid; GBP 45,000 - 80,000; Full time

Benefits offered by this job

Hybrid working

Company car/Pool car

25 days holiday + bank holidays

Health & wellbeing support

Learning & development

Job summary

Commercial is seeking a proactive Business Development Manager to build and nurture a new business pipeline, driving revenue and profitability across multiple product categories.

You will identify opportunities, arrange visits, and convert prospects into trading accounts while working with cross-functional teams to ensure seamless onboarding and ongoing client support.

Qualifications

• Proven track record in securing new business and meeting sales targets.
• Excellent communication and presentation skills.
• Valid UK driving licence with willingness to travel nationwide.

Responsibilities

• Identify new business opportunities and develop a new business pipeline via cold calls, LinkedIn and social media.
• Assess client needs and show how our products (Office Supplies, Print, IT, Smart Tech, MPS, Interiors, PPE, Workwear) can help.
• Arrange site visits for prospects to showcase Commercial’s offering.
• Maintain proactive sales activity and meet targets.
• Participate in weekly calling days to set up external meetings.
• Convert prospects to trading accounts in line with profitability targets.
• Identify leakage and create plans to ensure spend against contracts.
• Update CRM with prospects and accounts; keep records current.
• Create tailored presentations and proposals for opportunities.
• Work with Implementation Team for smooth onboarding of new customers.
• Coordinate with Account Management to ensure smooth handovers and ongoing support.
• Build rapport and nurture client relationships to keep accounts profitable.
• Conduct regular account reviews with clients in person or via Teams.

Skills

New business development

Cold calling

Account management

CRM

Tools

MS Office

Job description

Are you a driven sales professional looking for a new challenge?

As a Business Development Manager at Commercial, you will be responsible for successfully developing a new business pipeline and create a prospect list to meet and exceed sales and profit targets.

Your role will be to establish innovation, drive sales and ensure our valued clients receive industry leading knowledge from our team of experts.At Commercial, we achieve our vision by helping our clients to exceed theirs.

Your responsibilities as a Business Development Manager will be:

• Identify new business opportunities and develop a new business pipeline through a variety of channels such as cold calling, Linked In and social media.
• Identify current and prospective client’s needs and how our wide range of products and services will benefit their business. This includes Office Supplies, Print, IT, Smart Technology, Managed Print Services, Interiors, PPE, Facilities and Workwear.
• Arrange and facilitate site visits for existing and prospect customers to showcase Commercial’s offering
• Have a proactive approach to sales and consistently achieve your activity (new business appointment making) and sales targets
• Participate in weekly calling days to set up external face to face meetings
• Convert prospects into trading accounts in line with the expectations of the profitability model and targets in both sales and gross profit and percentage
• Identify leakage and lack of spend against contracts. Where necessary develop and follow a plan to ensure customers are compliant through personalised Account Reviews.
• Update and maintain all records on prospects and new accounts in CRM
• Create bespoke presentations and proposals for new business opportunities.
• Work with and alongside the Implementation Team to ensure smooth transition for all new customers
• Working closely with the internal Account Management team to ensure that customers are handed over smoothly with all their needs clearly communicated verbally and in writing and continue to support as necessary
• Build rapport and nurture customer relationships, ensuring client accounts remain profitable at all times
• Hold regular account reviews with clients both in person and on Teams depending on the client’s preference.

About you

• You will have recent experience of working within a new business environment where sales targets are consistently being achieved or exceeded
• Self-motivation
• Excellent presentation skills
• You effectively manage your time with an organised and forward-thinking approach
• Excellent communication skills; both written and verbal
• Proficiency in Microsoft Office (Word, Excel and PowerPoint.)
• Demonstrate adaptability in order to deal with a wide range of clients across a variety of sectors
• Proven experience of building sound, long lasting relationships with new and existing clients
• A full UK driving licence as travel to our customers sites throughout the UK and weekly travel to our Office in Leeds is required

About us

We’re Commercial – a purpose-driven, people-first organisation that’s on an exciting journey to reach a £100m annual turnover and beyond. But what really defines us isn’t just the numbers – it’s the people, the culture we’ve built, and the innovative spirit that drives us forward.

As Business Transformation Specialists, we combine original thinking with practical expertise to improve the everyday experiences and outcomes for our clients. Our areas of specialism include Managed IT, Smart Technologies, Digital Workspace, Interiors, Office Supplies, PPE, Facilities, and Workwear.

We’re award‑winning employer, having won our category at Sunday Times Best Places to Work 2026, recognised as the Best Place to Work in the Business and Management Services industry.

In August 2025, we proudly achieved Ecovadis Platinum status, placing us among the top 1% of companies assessed worldwide for sustainability.

We’re #commercialbynature – a team driven by values, sustainability, and continuous improvement.

Our Benefits

We believe that people thrive when they feel truly valued and at Commercial, we make sure that happens every single day. When you join us, you’ll enjoy a desirable benefits package designed to support your personal and professional wellbeing, reward your hard work, and help you flourish in all areas of life. Here’s what you can look forward to:

• A base salary of up to £45,000 per annum + uncapped commission structure (OTE £60,000 - £80,000)
• Hybrid working structure with the flexibility to work from home for part of the week
• Company car/Pool car will be provided
• A generous holiday allowance of 25 days plus bank holidays, which increases with length of service
• An enhanced family leave package to support you and your growing family
• Life Assurance, offering peace of mind with cover equivalent to four times your salary
• Access to health & wellbeing support – including 24/7 GP access, physiotherapy, and a confidential Employee Assistance Programme
• Free mortgage advice from leading broker Charles Cameron & Associates, available to you, your family, and friends
• Feel-good extras – including volunteering days, onsite parking at all four of our offices, free refreshments, an employee community platform to stay connected to like-minded colleagues, weekly company-wide Learning Days – a chance to share ideas, gain fresh insights, and explore a wide range of topics together, cycle-to-work and EV schemes, flexible working options, and much more!

Training and Development

At Commercial, we invest in our people, 86% of our Senior Managers and 80% of our Directors have been promoted within. Whether you're just starting out or looking to grow, your development journey is as unique as you are – and we’ll support you every step of the way by offering training and development opportunities for career growth.

Diversity & Inclusion

At Commercial, we believe our differences make us stronger. We are committed to creating a workplace where everyone feels seen, heard, and valued – no matter your background, belief, identity, or way of life.

We’re proud to stand beside one another through life’s ups, downs, and everything in between. Our Diversity & Inclusion initiatives – including support around menopause, neurodiversity, mental health, and more – are just one of the ways we look out for each other and celebrate what makes us unique.

We hire people, not checklists. So even if you don’t tick every box in the job description, we’d still love to hear from you. Your potential, passion and perspective might be exactly what we’re looking for!

We are an equal opportunity employer and welcome applications from all individuals, regardless of race, ethnicity, gender identity, age, religion, disability, sexual orientation, or socio-economic background.

Please visit our website and review our Job Applicant Privacy Policy https://commercial.co.uk/careers.