Business Development Manager

Kerridge Commercial Systems; Ledston; On-site; GBP 30,000 - 52,000; Full time

Job summary

Klipboard is seeking a proactive Sales/Account Manager to join our UK team. You will manage the sales pipeline in Salesforce, grow existing accounts, and upsell both hardware and SaaS solutions to distributors and retailers. You will engage prospects via calls and online demos and work towards agreed KPIs.

We value initiative, collaborative teamwork, and strong communication, with training provided to grow in a fast-paced tech environment focused on ERP/SaaS solutions for the distributive trade.

Qualifications

• Highly motivated and target-driven professional.
• Able to use own initiative in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Experience with Salesforce to manage your own sales pipeline.
• Ability to sell multiple products including core and upsell SaaS/hardware.

Responsibilities

• Adhere to company policies and health and safety rules.
• Achieve KPIs and report progress to line manager weekly or monthly.
• Plan and prioritise sales activities to meet business aims, including costs and productivity.
• Manage and forecast the sales pipeline for leadership reporting.
• Develop existing and new customers through value-led propositions and upselling.
• Respond to sales inquiries and conduct online demonstrations.
• Communicate and negotiate with internal and external stakeholders to build profitable relationships.
• Attend training to develop relevant knowledge and skills.
• Maintain relationships with customers and upsell peripheral products where appropriate.

Skills

Motivation

Target driven

Initiative

Team player

Communication

Account management

Pipeline management

Product knowledge

Negotiation

Tools

Salesforce

Job description

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade - wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively.

Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We're looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication.

Key Responsibilities:

• To adhere to all site rules as laid down by the Senior Team.
• To enforce a culture of Performance.
• To enforce a duty of care; Employees have a duty of care to their employer; meaning they should act responsibly to other Employees and to the Employers property.
• To adhere to all health and safety rules, with all accidents and near misses reported as they occur.
• To adhere to all site rules as outlined within your employee pack and contract.
• To achieve KPI's agreed with the line manager and report progress on a weekly/monthly basis as required and agreed.
• To plan and prioritise personal sales activities and customer/prospect contact towards agreed business aims, including costs and sales - especially managing personal time and productivity.
• To manage pipeline accurately ensuring the line manager has accurate forecasting to report back to the Sales director.
• To maintain and develop existing and new customers through appropriate propositions and ethical sales methods to optimise the quality of service, business growth, and customer satisfaction.
• To use customer and prospect contact activities tools and systems, and update relevant information held in our Salesforce CRM.
• To respond to and follow up sales enquiries using appropriate methods.
• To communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.
• To attend training and develop relevant knowledge, techniques, and skills.
• To respond to and follow up sales enquiries by telephone and online demonstrations.
• To maintain and develop existing and new customers through regular call-backs whilst upselling peripheral products such as dash cameras/ driver app for workforce management e.g., vehicle checks.
• To sell to opportunities provided by internal sales team. As well as own self-generated opportunities to maximise personal sales figures across all products.
• To monitor and report on activities and provide relevant management information.

Skills, Knowledge and Experience:

• Highly Motivated & Target driven
• The ability to use their own initiative
• The ability to work in a fast-paced environment
• The ability to work well with others
• The ability to adhere to training given by Sales Manager on areas for required improvements
• Understanding of how to use Salesforce to manage own pipeline and monitor own personal performance and highlight own strengths and weaknesses
• Ability to pro-actively work on own weaknesses to improve sales performance
• Ability to sell multiple products including core products and upselling other hardware and Saas products
• Excellent verbal communication, listening and interpersonal skills.
• Account Management Skills.

Company Info

You may also have seen from our recent posts that we are excited to begin sharing our new company name - Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter!

Equal Opportunities

As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation.

If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team.

Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don't meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you!