Business Development Manager

Dow Jones; Greater London; Hybrid; GBP 80,000 - 110,000; Full time

Benefits offered by this job

Comprehensive Insurance Plans

Paid Time Off

Family Care Benefits

Access to Dow Jones Products

Subscription Discounts

Employee Referral Program

Employee Well-being Support & Fitness

Financial Health Programs

Cybersecurity Protection

Job summary

Dow Jones is seeking an Account Manager for Corporate Subscriptions in London. You will grow an existing book of business, prospect new customers, and drive retention and revenue expansion through hunter sales and strategic relationship management.

You will use Salesforce to track pipeline, negotiate deals, and coordinate with Product, Support and Marketing to maximize adoption. The role reports to the Sales Director and supports Dow Jones enterprise subscription solutions with a focus on

Qualifications

• 5+ years of sales and account management experience.
• Experience acting as a trusted advisor to maximize product value for customers.
• Ability to stay up-to-date on product offerings (Dow Jones enterprise subscription solutions).
• Experience gathering customer feedback and collaborating with internal teams to drive improvements.
• Background in subscription-based sales and enterprise account management.
• Proficiency in Salesforce or other customer success platforms.

Responsibilities

• Drive sales with new logos and upsell and cross sell into existing clients
• Generate and qualify leads through networking, cold-calling, and inbound marketing efforts
• Manage renewals and reduce churn within the assigned account base
• Use Salesforce and other sales-related resources to track health of sales pipeline
• Act as a trusted advisor, maintain regular communication with customers
• Negotiate and close deals to meet and exceed revenue targets
• Attend virtual and in-person meetings with clients to establish relationships and drive opportunities
• Provide training, resources, and best practices to maximize adoption
• Address customer concerns and challenges proactively to drive retention and growth
• Gather customer feedback to enhance new product development
• Advocate for customers with product, support and marketing teams
• Stay up-to-date on Dow Jones suite of enterprise subscription solutions

Skills

Relationship building

Hunter sales

Cross-functional collaboration

Negotiation

Communication

Tools

Salesforce

Job description

Job Description:

Account Manager, Corporate Subscriptions

About the Role:

Our corporate subscriptions team is seeking an Account Manager to grow an existing book of business, prospect for new customers, and drive customer retention and revenue expansion. This role requires a mix of hunter sales, strategic growth, relationship management and problem-solving skills. You will report to the Sales Director.

You Will:

• Drive sales with new logos and upsell and cross sell into existing clients
• Generate and qualify leads through networking, cold-calling, and inbound marketing efforts
• Manage renewals and reduce churn within the assigned account base.
• Use platforms such as Salesforce and other sales-related resources to track health of sales pipeline
• Act as a trusted advisor, maintain regular communication with customers.
• Negotiate and close deals to meet and exceed revenue targets.
• Achieve individual revenue targets
• Conduct virtual and in-person meetings with clients to establish relationships and drive new opportunities into pipeline
• Provide training, resources, and best practices to maximize adoption
• Address customer concerns and challenges proactively to drive future retention and growth
• Gather customer feedback to enhance new product development
• Advocate for customers internally by work with product, support and marketing teams
• Stay up-to-date on Dow Jones suite of enterprise subscription solutions

You Have:

• 5+ years of sales and account management experience
• Strong ability to build and maintain relationships with clients
• Experience acting as a trusted advisor to ensure customers maximize the value of the product
• Ability to stay up-to-date on product offerings (Dow Jones enterprise subscription solutions)
• Experience gathering customer feedback and collaborating with internal teams (Product, Support, Marketing) to drive improvements
• Background in subscription-based sales and enterprise account management
• Proficiency in Salesforce or other customer success platforms

Our Benefits

• Comprehensive Insurance Plans
• Paid Time Off
• Family Care Benefits
• Access to Dow Jones Products
• Subscription Discounts
• Employee Referral Program
• Employee Well-being Support & Fitness Programs
• Financial Health Programs
• Cybersecurity Protection

#LI-Hybrid

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.

Reasonable Accommodation

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Business Area:

Dow Jones - Industries - Enterprise Subs

Job Category:

Sales

Union Status:

Non-Union role