Business Development Manager

dowjones; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Insurance Plans

Paid Time Off

Family Care Benefits

Access to Dow Jones Products

Subscription Discounts

Employee Referral Program

Employee Well-being Support & Fitness

Financial Health Programs

Cybersecurity Protection

Job summary

Dow Jones is hiring an Account Manager for Corporate Subscriptions to grow an existing book, prospect new customers, and drive retention and revenue expansion. You will report to the Sales Director and engage in hunter sales, strategic growth, and customer advocacy.

Responsibilities include renewals, pipeline health tracking in Salesforce, and leading client meetings—virtual and in-person—to maximize product adoption and drive future opportunities. Hybrid work is offered.

Qualifications

• 5+ years of sales and account management experience.
• Experience acting as a trusted advisor to maximize customer value.
• Proficiency with Salesforce or similar CRM tools.
• Background in subscription-based and enterprise account management.
• Strong relationship-building and negotiation skills.

Responsibilities

• Drive sales with new logos and upsell into existing clients.
• Generate and qualify leads via networking, cold-calling, and marketing efforts.
• Manage renewals and reduce churn within the account base.
• Negotiate and close deals to meet revenue targets.
• Conduct meetings to establish relationships and grow opportunities.

Skills

Relationship building

Hunter sales

Upsell & cross-sell

Sales strategy

Customer retention

Proactive problem-solving

Tools

Salesforce

Job description

Job Description:

Account Manager, Corporate Subscriptions

About the Role:

Our corporate subscriptions team is seeking an Account Manager to grow an existing book of business, prospect for new customers, and drive customer retention and revenue expansion. This role requires a mix of hunter sales, strategic growth, relationship management and problem-solving skills. You will report to the Sales Director.

You Will:

• Drive sales with new logos and upsell and cross sell into existing clients
• Generate and qualify leads through networking, cold-calling, and inbound marketing efforts
• Manage renewals and reduce churn within the assigned account base.
• Use platforms such as Salesforce and other sales-related resources to track health of sales pipeline
• Act as a trusted advisor, maintain regular communication with customers.
• Negotiate and close deals to meet and exceed revenue targets.
• Achieve individual revenue targets
• Conduct virtual and in-person meetings with clients to establish relationships and drive new opportunities into pipeline
• Provide training, resources, and best practices to maximize adoption
• Address customer concerns and challenges proactively to drive future retention and growth
• Gather customer feedback to enhance new product development
• Advocate for customers internally by work with product, support and marketing teams
• Stay up-to-date on Dow Jones suite of enterprise subscription solutions

You Have:

• 5+ years of sales and account management experience
• Strong ability to build and maintain relationships with clients
• Experience acting as a trusted advisor to ensure customers maximize the value of the product
• Ability to stay up-to-date on product offerings (Dow Jones enterprise subscription solutions)
• Experience gathering customer feedback and collaborating with internal teams (Product, Support, Marketing) to drive improvements
• Background in subscription-based sales and enterprise account management
• Proficiency in Salesforce or other customer success platforms

Our Benefits

• Comprehensive Insurance Plans
• Paid Time Off
• Family Care Benefits
• Access to Dow Jones Products
• Subscription Discounts
• Employee Referral Program
• Employee Well-being Support & Fitness Programs
• Financial Health Programs
• Cybersecurity Protection

#LI-Hybrid

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.

Reasonable Accommodation

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Business Area:

Dow Jones - Industries - Enterprise Subs

Job Category:

Sales

Union Status:

Non-Union role