Business Development Manager

AXA; Bolton; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

AXA seeks an experienced broker relationship manager to oversee a panel of strategic broker accounts within the National Trading Centre. You will drive GWP, profit and customer satisfaction by strengthening partnerships and delivering joint development plans.

You will manage reviews with senior management, forecast performance, and lead targeted campaigns to expand market reach while maintaining profitability and compliance with UK regulations.

Qualifications

• Proven experience managing broker relationships and driving growth.
• Familiar with applicant tracking systems and data analytics.
• Experience coordinating projects with multiple stakeholders.

Responsibilities

• Oversee a panel of 5-7 broker accounts aligned to the National Trading Centre.
• Drive GWP, profit and retention targets through broker collaborations.
• Lead development plans and joint reviews with senior management.
• Forecast, plan and monitor performance against budgets.
• Coordinate targeted sales campaigns across broker partners.
• Conduct profit reviews and optimise profitability.
• Review progress and pursue new broker opportunities.

Skills

Broker relationships

Stakeholder management

ATS knowledge

Analytics

Forecasting

Project coordination

Tools

CRM software

MS Office

Salesforce

Job description

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive.

Job overview:

We're looking for an experienced and strategic broker relationship manager to oversee a panel of key broker accounts aligned to the National Trading Centre (NTC). This role is pivotal in maximising income and revenue, delivering profitable growth, and strengthening our strategic broker partnerships. You'll be responsible for managing relationships, implementing joint development plans, and driving performance across your broker panel to meet Gross Written Premium (GWP), profit, and customer satisfaction targets.

Key responsibilities:

• Manage a panel of 5-7 strategic broker accounts aligned with the National Trading Centre (NTC), ensuring the delivery of Gross Written Premium (GWP), profit, and retention targets.
• Act as the key interface for strategic broker relationships, fostering trust and collaboration to optimise mutual opportunities.
• Deliver the National Trading Centre (NTC) proposition to designated broker accounts, supporting their development plans and strategic growth.
• Conduct regular reviews of broker development plans, including delivering joint development reviews with senior management and regional teams.
• Plan, forecast, and manage the broker panel's performance, ensuring alignment with strategic goals and budgets.
• Lead and coordinate targeted sales campaigns across all broker partners to drive growth and retention.
• Undertake profit reviews with brokers, identifying areas for improvement and leading conversations to optimise profitability and performance.
• Review progress against plans, taking remedial action as needed, and prospect new opportunities to expand the broker panel and market reach.

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least three days a week (60%) away from home. Away from home means attending the office, visiting clients or attending industry events.

Your skills & experience:

• Previous recruitment experience with an understanding of candidate experience.
• Exposure to process mapping, catalogue documents or developing asset libraries would be highly beneficial.
• Knowledge and understanding of Application Tracking Systems (ATS).
• Interest and understanding in employee experience and employer brand.
• Experience in business coordination or project support.
• Basic experience of analytics, reporting and data modelling.
• Proven experience working with varied stakeholder types, including external suppliers.
• Highly organised, detail oriented and creative approach to problem solving.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre‑employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years.

Equal Opportunities Statement:

We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics.