Business Development Graduate

Housing Associations Limited.; Glasgow; On-site; GBP 33,000 - 35,000; Full time

Job summary

Queens Cross Housing Association in Glasgow is offering a Business Development Graduate Trainee role across commercial property, marketing, customer service and property management. Working with the Queens Cross Workspace team, you’ll help connect businesses with spaces, develop marketing campaigns and build strong relationships with customers and local partners.

This is a fantastic early-career opportunity to develop skills, gain hands-on experience, and contribute to vibrant communities while

Qualifications

• Degree-level education and at least one year in a customer-focused environment.
• Understanding of commercial and/or residential property context.
• Excellent communication and interpersonal skills with stakeholders.

Responsibilities

• Support marketing and promotion of available commercial spaces with content for websites and social media.
• Build relationships with prospective tenants, local businesses and partners; arrange viewings.
• Assist management of commercial and residential properties; process tenant applications and inspections.
• Provide customer-focused service, handle enquiries and resolve complaints.
• Maintain accurate records and support performance targets across the service.

Skills

Customer service

Communication

Organisational skills

Relationship building

Education

Degree-level education

Tools

Microsoft Office

Job description

Queens Cross Housing Association is an award-winning social landlord based in the northwest of Glasgow. With 4,355 properties adjacent to the city centre and West End and the Forth and Clyde canal running through, it is a place where people are proud to live and to work. Queens Cross Group includes a Registered Social Landlord, a property management subsidiary (Queens Cross Factoring) and a social enterprise which lets commercial property (Queens Cross Workspace).

As a Business Development Graduate Trainee, you'll gain hands-on experience across commercial property, marketing, customer service and property management. Working alongside our Queens Cross Workspace team, you'll help connect businesses with the right spaces to grow, create engaging marketing campaigns and build strong relationships with customers and local partners.

This is an exciting opportunity to develop your skills, take on new challenges and make a real difference in a role where no two days are the same, all while contributing to our vision of providing excellent housing in vibrant communities.

Key Responsibilities

• Support the marketing and promotion of available commercial spaces, creating engaging content and marketing materials for websites and social media.
• Build relationships with prospective tenants, local businesses and external partners, responding to enquiries, conducting initial interviews and arranging property viewings.
• Support the management of commercial and residential properties, including tenant applications, inspections, tenancy processes and general property administration.
• Deliver a customer-focused service by providing advice, information and practical support to applicants and tenants, resolving enquiries and responding to complaints.
• Contribute to the effective running of the service by maintaining accurate records, meeting performance targets, identifying improvements and working collaboratively with colleagues across the Association.

Key Requirements

• Degree-level education and at least one year’s experience in a customer-focused environment.
• Understanding of commercial and/or residential property and the context in which it operates.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with customers and stakeholders.
• Strong organisational skills, initiative and the ability to prioritise a varied workload and meet deadlines.
• Competence in Microsoft Office, including Word and Excel, with good attention to detail and accurate record-keeping.
• A collaborative approach, commitment to personal development and a proactive, customer-focused attitude.

Further Information

For any questions regarding this role, or to arrange an informal conversation with the hiring manager, please contact [e-mail]

This vacancy will close at 5pm, 27 October 2026.

Interviews are expected to take place on 4 November 2026.

Closing date for applications

Tuesday 27th October 2026, 17:00

Full salary & employment details

• Job Title: Business Development Graduate Trainee
• Department: Property and Placemaking
• Section: Business Services
• Salary: Grade 5, £33,060 - £35,421
• Contract: Full-time, Permanent
• Hours: Monday - Friday, 35 hours per week