Business Development Executive

We Are Zenith; South Tyneside; On-site; GBP 32,000 - 52,000; Full time

Job summary

Zenith is seeking an experienced Business Development Executive to drive employer-focused sales growth across the North East. You will identify opportunities, tailor outreach, and strengthen long-term partnerships with employers while delivering consultative, value-driven solutions.

Using AI-enabled tools and CRM insights, you will build a high-quality pipeline, manage accounts, and work toward agreed targets.

Qualifications

• Excellent communication, questioning, listening and influencing skills.
• Organised and able to manage downtime, pipeline, priorities and follow-up activity.
• Target-driven and commercially curious with a focus on sales growth.
• Strong customer service and account management skills to build trust with employers.
• Excellent networking skills to stand out in a competitive marketplace.

Responsibilities

• Build relationships with employers and provide outstanding account management to support retention and growth.
• Identify opportunities to land and expand by locating departments, locations and training needs within employer accounts.
• Explain compliance, funding, and operational requirements to employers during the sales process.
• Complete required sales administration, documentation and employer records accurately and compliantly.
• Maintain CRM records and ensure HubSpot is up-to-date with employer interactions and pipeline activity.

Skills

Communication skills

Questioning

Listening

Influencing

Organised

Attention to detail

Target-driven

Customer service

Account management

Networking

MS Office

Tools

CRM systems

Microsoft Teams/Zoom

AI-enabled tools

Job description

ZenitharelookingtorecruitanexperiencedBusinessDevelopmentExecutive.Theprimaryobjectiveofthisroleistodriveemployer-focusedsalesgrowthbyidentifyingopportunities,prioritisinghigh-valueprospects,personalisingoutreach,andstrengtheninglong-termemployerpartnershipsacrosstheNorthEast.Therolewillfocusonnewbusinessacquisition,accountdevelopment,andthedeliveryoftrainingsolutionsthatsupportemployerstoaddressskillsgaps,workforcedevelopmentneeds,andbusinessgrowthpriorities.

AsaBusinessDevelopmentExecutive,youwilluseAI-enabledtools,insight,andautomationtoimprovesaleseffectiveness,enhanceemployerengagement,andmaintainahigh-qualitypipeline.Youwillprovideexpertinformation,advice,andguidanceontrainingandworkforcedevelopmentsolutions,demonstratinghowZenithcanhelpemployersmeetcommercial,operational,andpeople-developmentobjectives.Yourfocuswillbeonconsultativesales,relationshipbuilding,anddeliveringtailoredsolutionsthatcreatemeasurablevalueforemployers.

Responsibilities:

• Buildnewrelationshipswithemployersandprovideoutstandinglevelsofaccountmanagementtosupportretention,growth,andrepeatbusiness.
• Lookforandmaximiseopportunitiesto'landandexpand'newclientsbyidentifyingadditionaldepartments,locations,andtrainingneedswithinemployeraccounts.
• Understandcompliance,funding,andoperationalrequirementsaffectingemployersandexplaintheseclearlyduringthesalesprocess.
• Completeallrequiredsalesadministration,documentation,andemployerrecordsaccuratelyandcompliantly.
• MaintainaccurateCRMrecords,ensuringHubSpotiskeptuptodatewithemployerinteractions,pipelineactivity,nextsteps,andsalessequences.
• UseAIandCRMinsightstoreviewpipelinequality,forecastopportunities,trackconversionactivity,andprioritiseemployerfollow-up.
• Lookforopportunitiestodeliverexceptionalemployerexperiencesandcreatememorable'WOW'momentsforclients.
• PlananddeliverAI-informedsalessequencesinlinewithnewbusinessacquisition,accountgrowth,andemployerengagementtargets.
• Achieveagreedsalestargets,employerengagementobjectives,pipelinemetrics,andKPIs.

Essential criteria:

• Believeinanddemonstratethecompany'svaluesandteamcharterbehaviours.
• Excellentcommunication,questioning,listening,andinfluencingskills.
• Abilitytocommunicateconfidentlywithemployers,decision-makers,andprofessionalsatalllevels.
• Organisedandabletomanageowntime,pipeline,priorities,andfollow-upactivityeffectively.
• Excellentattentiontodetail,particularlywhenmaintainingCRMrecords,salesnotes,andemployerdocumentation.
• Target-driven,commerciallycurious,andmotivatedtoachievesalesgrowth.
• Strongcustomerserviceandaccountmanagementskills,withtheabilitytobuildtrustandcredibilitywithemployers.
• ConfidentusingMicrosoftpackages,Teams/Zoom,CRMsystems,andAI-enabledtoolstoimproveproductivityandsalesoutcomes.
• Excellentnetworkingskillsandtheabilitytostandoutinacompetitivemarketplace.