Business Development Executive

Aldermore Bank; Manchester; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Hybrid work policy

Bonus potential

Core benefits

Job summary

Aldermore Bank is seeking a Business Development Executive to manage new business enquiries from brokers and intermediaries. This role supports balance sheet growth with an emphasis on delivering exceptional service and an efficient end-to-end process.

The position is a 12-month fixed-term contract with hybrid working, requiring 2 days per week onsite at our Manchester office. You will act as SME on policy requirements and help progress applications while collaborating across teams.

Qualifications

• Strong customer service focus with professional approach.
• Excellent organisational, communication, numerical and analytical skills.
• Proven ability to work in dynamic teams and drive continuous improvement.
• Experience in regulated financial services is preferred.

Responsibilities

• Manage new business enquiries from Aldermore brokers and intermediaries.
• Provide guidance to progress applications and review DIP declines.
• Act as SME on policy and process requirements to ensure efficiency.
• Support brokers with DIPs and application submissions.
• Collaborate with the Property Department to meet targets.
• Assist wider teams with administrative tasks and up-skilling.
• Resolve queries with a right-first-time approach to reduce delays.
• Identify improvements to ways of working and mitigate risks.

Skills

Customer service

Organisation

Communication

Analytical skills

Team player

Regulated environment

MS Office

Tools

Microsoft Office

Job description

Let Us Tell You a Bit About The Opportunity

We are seeking a Business Development Executive to manage new business enquiries from Aldermore brokers. This role is key to supporting our balance sheet growth objectives.

The successful candidate will deliver exceptional service across all customer and broker interactions, ensuring an efficient end-to-end process. You will maintain high standards at every touchpoint, providing clear, professional, and effective communication throughout.

The position is offered as a 12-month fixed-term contract.

To act as an ambassador of the Bank’s vision to; Back more people to go for it in life and in business.

What will your day look like?

• Manage new business enquiries from Aldermore intermediaries, prospective, and existing brokers via the New Business line, Platinum line, and National Mailbox.
• Support brokers by reviewing DIP declines and providing guidance to progress applications.
• Act as a subject matter expert on policy and process requirements to ensure an efficient application process.
• Provide technical assistance to the team and brokers for submitting DIPs and applications.
• Work within the Property Department to achieve key targets and objectives.
• Support wider department and business teams through administrative tasks and up-skilling initiatives to enhance overall efficiency.
• Resolve queries effectively and accurately, ensuring a “right first time” approach to reduce turnaround times and delays.
• Promote a culture of continuous improvement by identifying and implementing better ways of working while mitigating potential business and external risks.

What do we expect from you?

• Strong customer service focus with a professional and proactive approach.
• Excellent organisational, communication, numerical, and analytical skills.
• Proven team player with experience working in dynamic teams and a focus on continuous improvement.
• Ability to work effectively under pressure in a fast-paced environment.
• Demonstrable problem-solving, decision-making, and time management skills.
• Confidence in managing brokers in challenging situations.
• Experience working within a regulated, banking, or financial services environment.
• Proficient in Microsoft Office (Word, Excel, Outlook) with the ability to quickly learn in-house systems.

What can you expect from us?

• A hybrid working policy, 2 days per week onsite in our Manchester office
• A friendly and flexible culture, the same as how we work with our customers.
• A growing organisation that means there’s lots of opportunities to progress
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• And of course, you will be rewarded competitively, with a good range of core benefits and bonus potential.

Let Us Tell You a Bit About Us

We’re Aldermore – the award-winning bank, trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages, savings accounts and business finance solutions, we're backing more people to go for it.

We thrive by saying “yes” to our customers. We respect the ingenuity of entrepreneurs and their startups; we give first-timers a leg-up onto the property ladder; we open up the lending market to many; and thousands of customers chose Motonovo Finance every week to buy their next car, van or motorbike.

We’re committed to building a working environment that values respect, diversity, and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.

Please note that we have a thorough referencing process, which includes criminal record checks.