Business Development Director - Facilities Management

Michael Page; Greater London; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Bonus/commission structure

Team growth opportunity

Job summary

Michael Page is seeking a high-potential business development leader focused on soft services facilities management in London. You will identify, pursue and close new business across cleaning, security and front-of-house services, owning the full sales cycle from prospecting to contract award.

You will build a robust pipeline, contribute to pricing strategy, and collaborate with bid teams to deliver competitive proposals. A leadership track and growth into director-level roles are expected.

Qualifications

• Proven track record in B2B business development within soft services facilities management.
• Experience in leading tendering processes (PQQ/RFP) and negotiations.
• Strong commercial acumen including pricing, margins and pipeline forecasting.
• Experience engaging clients in commercial property, corporate, or public sectors.

Responsibilities

• Identify, target and win new business opportunities across key sectors.
• Lead full sales process from prospecting to contract award and close.
• Develop and manage a high-quality revenue pipeline and cross-sell opportunities.
• Collaborate with bid teams to deliver integrated proposals and pricing.

Skills

B2B business development

Soft services FM

Client relationships

Tendering (PQQ/RFP)

Pricing & margins

Job description

The role will focus on identifying, developing, and converting opportunities within the soft services facilities management sector, including cleaning, security, and front-of-house services. This role requires a hands-on, proactive approach to sales, combined with the commercial awareness and strategic thinking expected of a future leader.

The organisation is a PE backed integrated property & facilities management organisation. They have a strong reputation in the London market and have some aggressive growth plans; this role will play a key part in implementing the growth strategy.

Description

The role will focus on identifying, developing, and converting opportunities within the soft services facilities management sector, including cleaning, security, and front-of-house services. As this business delivers an integrated Property, Hard and Soft Services solution, there will also be opportunities to work across the wider Property Management and Hard Services environment. This may include supporting integrated bids and collaborating with the Property and Hard Services teams, alongside Soft Services.

You will take ownership of the full sales cycle - from prospecting through to tender, negotiation, and close - while building a high-quality pipeline and consistently delivering against ambitious revenue targets. This role requires a hands-on, proactive approach to sales, combined with the commercial awareness and strategic thinking expected of a future leader.

New Business Acquisition

• Identify, target, and secure new business opportunities across key sectors
• Take a proactive, "hands-on" approach to sales, including cold outreach, networking, and market engagement
• Build and maintain a strong pipeline of qualified opportunities, with a focus on conversion and revenue generation
• Lead the full sales process from initial contact through to contract award, including supporting bid writing, modelling solutions, and presenting

Sales Strategy & Pipeline Ownership

• Take ownership of achieving and exceeding individual revenue and margin targets

Client Engagement & Relationship Management

• Build and maintain strong relationships with prospective and key clients
• Lead client meetings, presentations, and negotiations with confidence and credibility
• Position the business as a trusted partner within the facilities management space
• Identify and capitalise on cross-sell and upsell opportunities
• Lead the preparation and submission of PQQs, RFQs, and RFPs
• Develop high-quality, commercially competitive proposals tailored to client needs
• Work closely with operational and bid teams to ensure accuracy, compliance, and deliverability Contribute to pricing strategy to balance competitiveness with profitability

Profile

• Proven track record in B2B business development within the soft services facilities management sector (cleaning, security, front-of-house essential)
• Demonstrable success in winning new business and closing contracts
• Experience managing the full sales cycle, including lead generation, tendering (PQQ/RFP), and negotiation
• Strong commercial acumen with experience in pricing, margin management, and pipeline forecasting
• Experience engaging and influencing stakeholders within commercial property, corporate, or public sector environments
• Highly driven, target-focused, and motivated by success, with a clear ambition to progress to Director level

Job Offer

Competitive salary of circa £60,000 - £80,000 dependent on the level of experience with some flexibility for outstanding candidates.

• A strong bonus/commission structure
• Opportunity to build out and develop a team within the next 6-12 months